Nicolas H. Cervigni

There are 3 ways you can use AI in your workflows. Non-Agentic (prompts), AI Agents and Agentic AI. Each works differently and has specific use cases. Here are the pros, cons and guidelines for using each. [ bookmark 🔖 this post for later ] 💻 Non-Agentic AI ↳ Simple prompt-response AI with no memory or reasoning. 🛠️ How it works: ↳ User enters one prompt, system replies in isolation ↳ Output generated instantly without refinement ↳ Interaction ends with no context retained 🟢 Pros: ↳ Fast, cheap, and widely accessible ↳ No technical setup required ↳ Ideal for one-off, simple tasks 🛑 Cons: ↳ No reasoning or memory ↳ Quality depends on prompts ↳ Weak for multi-step work 📈 How to start using: ↳ Open ChatGPT, Claude, or Gemini ↳ Write clear, specific prompts ↳ Copy, edit, and reuse output 🤖 AI Agent ↳ Single-task AI worker built to automate one job. 🛠️ How it works: ↳ User defines one clear role (e.g., update CRM) ↳ Agent pulls inputs and uses integrated tools ↳ Executes and outputs without supervision 🟢 Pros: ↳ Automates repetitive tasks ↳ Specialized and very capable ↳ Easy to refine within roles 🛑 Cons: ↳ Limited scope, rigid use ↳ Breaks if inputs are unclear ↳ Needs coordination to work with other agents 📈 How to start using: ↳ Select one repetitive task ↳ Connect LLM via Zapier, LangChain, or API ↳ Link inputs/outputs and test 🚀 Agentic AI ↳ Self-managing AI that plans, executes, and improves. 🛠️ How it works: ↳ Goal broken into smaller sub-tasks ↳ Connects to tools, APIs, and data sources ↳ Refines results with memory and feedback 🟢 Pros: ↳ Handles complex, multi-step projects ↳ Integrates with tools and databases ↳ Produces consistent outcomes 🛑 Cons: ↳ Slower and more expensive ↳ More complex and resource-intensive ↳ Difficult to configure, needs regular maintenance 📈 How to start using: ↳ Use LangChain, CrewAI, or AutoGen ↳ Assign roles (Planner, Executor, Critic) ↳ Add memory and feedback loops In short: Non-Agentic AI = prompts AI Agents = Automate one task Agentic AI = Run complex workflows Start with prompts. Then try AI Agents or Agentic AI. Use all three to get the most out of AI. 📌 Get Advanced ChatGPT Guide (free): bit.ly/3StIB3z 👉 Follow me @AndrewBolis for more and 🔄 Repost this to help others use AI

You don't need more time. You need these 7 systems:

The art of strategy

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@ZiggoWebcare Update! After several attempts I gave up. You did not honor your commitment, hence I need to move to another company. I will make sure I fill the survey, hopefully you improve your customer loyalty strategy in the future

@ZiggoWebcare Thank you for doing the right thing and taking care of your loyal customers

@ZiggoWebcare disappointed w/ your customer service. I have been your customer for 7+ years. You made me an offer (see picture) then when I called u, you disregard it and wanted to changed conditions and charge more than a new customer. Good product, bad customer care strategy.

Great teams are led by great managers.

The person you will be in 5 years depends on: • the food you eat • amount of exercise you do • how much sleep per day • books or articles you read • how much more you write • money you save and invest • who you work with • friends you spend time with • new skills you develop • connections you make and keep • promises you make and keep • where and how far you travel • doors you open for others • knowing when to leave • new habits you develop • quitting the stuff that holds you back

Some of the top skills for 2025: 1 Analytical thinking and innovation 2 Active learning and learning strategies 3 Complex problem-solving 4 Critical thinking and analysis 5 Creativity, originality, and initiative 6 Leadership and social influence 7 Technology use, monitoring, and control 8 Technology design and programming 9 Resilience, stress tolerance, and flexibility 10 Reasoning, problem-solving, and ideation 11 Artificial intelligence and machine learning 12 Cloud computing 13 Blockchain 14 Cybersecurity

The person you will be in 5 years depends on: • the food you eat • amount of exercise you do • how much sleep per day • books or articles you read • how much you write • money you save and invest • who you work with • friends you spend time with • new skills you develop

@AlvaroMorata @SEFutbol Saludos desde Holanda. Eres el ídolo de mi hijo, le quise obsequiar tu camiseta pero me dice: “o la original o me quedo con la hecha por mi”. Podrás mandarle un saludo por privado? #APorLaCuarta @SEFutbol

#APorLaCuarta #LaPlaylistDeLaVictoria #ad @CervezaVictoria @SEFutbol

Nvidia CEO gives a communication masterclass on how to improve organizational alignment

YouTube es educación gratuita. Pero el 98% de la gente aún no ha descubierto a los mejores maestros virtuales. Aquí te dejo 17 canales imprescindibles para potenciar tu aprendizaje:

“It is not that they cannot find the solution. It is that they cannot see the problem.”

Did you hear the news? Cisco Live 2025 will be in Amsterdam, February 10-14, 2025. Don't miss out on this exciting event next year - save the dates now! 🎉🙌 #CiscoLiveEMEA

#Ciscolive #Amsterdam 🎉 #CLEUR #LetsGO 💪🏻 #CiscoSE #SEMaker

13 admirable traits of strong leadership: 1. Humility - a beginner’s mindset that is open to new ideas and less judgmental. A mindset free of prejudice. A quiet mind that values actions and impact above words. 2. Honestly - radical transparency with grace and dignity. The ability to give feedback without causing resentment is a superpower. The ability to admit mistakes quickly and to ask for forgiveness. And a willingness to show vulnerability. 3. Self-awareness - reading the room and balancing one’s contributions to ensure a value exchange that benefits all. Knowing when to speak and when to listen. Knowing that given a choice of being clever or kind, being kind is right choice. It is balancing ambition with value. 4. Sense of humor - do not take yourself too seriously and stay accessible. Show passion and ambition but not at a cost to others. Make people comfortable and at ease. Laugh loudly but welcome humor with open arms. But not at the expense to others. Happy people smile more. 5. Active listening - if you are waiting for a pause, so that you can speak, you are not truly listening. And the most important part of listening is the ability to hear the unsaid. Sometimes the best way to support and help others is to give your undivided attention. 6. Interest in others (empathy) - be interesting first. The goal is to leave people better than when you found them. Everyone you meet knows more about something than you do. Care more about the people around you. This is my definition of servant leadership. 7. Generosity (giving) - the coolest people I know are unselfishly generous with their time and knowledge. Give more than you take. And give without expecting a get. The strongest leaders give more than they take. Takers may end up with more, but givers sleep better at night. 8. Intellectual curiosity -learn to search for the grounded truth. And be willing to change your mind when the facts and the truth contradicts your prior beliefs. The strongest leaders are lifelong students. And also lifelong teachers. Start with 4 word: what do you think? 9. Good manners - be nice and polite to all. This may be life’s biggest hack. Say ‘thank you’ and ‘please’ more. Hold doors a bit longer. Do not interrupt people. Do not brag. Do not shout or speak poorly of others. Be a good person, but do not waste time trying to prove it. 10. No sense or entitlement - the world does not owe you a thing. The best people that I know are not chasing compliments or validation. Learn to fight for your happiness and do it with dignity, optimism and grace. Fall in love with the work, not the praise. 11. Positioning for shared success - In a celebration, lead from the back. In a crisis, lead from the front. In the company of someone that has a better idea, follow first. Leadership is all about positioning and standing in the right places. 12. Legacy of servant leadership - The best leaders leave everything and everyone better than when they found them. You will be remembered by how often you helped others achieve their goals. 13. Grit and persistence - Some things are hard to teach: sense of urgency, critical thinking, creativity, customer empathy, team commitment, humility, unselfish giving, judgement, grace and dignity, positivity, optimism, bias towards results, active listening; Strong leaders teach the hard stuff.

Dear managers, When framing employee performance issue, ask yourself, is this a: 1. skill problem? (lack of expertise) 2. hill problem? (difficult task) 3. will problem? (attitude, not aptitude)

13 admirable traits of strong leadership: 1. Humility - a beginner’s mindset that is open to new ideas and less judgmental. A mindset free of prejudice. A quiet mind that values actions and impact above words. 2. Honestly - radical transparency with grace and dignity. The ability to give feedback without causing resentment is a superpower. The ability to admit mistakes quickly and to ask for forgiveness. And a willingness to show vulnerability. 3. Self-awareness - reading the room and balancing one’s contributions to ensure a value exchange that benefits all. Knowing when to speak and when to listen. Knowing that given a choice of being clever or kind, being kind is right choice. It is balancing ambition with value. 4. Sense of humor - do not take yourself too seriously and stay accessible. Show passion and ambition but not at a cost to others. Make people comfortable and at ease. Laugh loudly but welcome humor with open arms. But not at the expense to others. Happy people smile more. 5. Active listening - if you are waiting for a pause, so that you can speak, you are not truly listening. And the most important part of listening is the ability to hear the unsaid. Sometimes the best way to support and help others is to give your undivided attention. 6. Interest in others (empathy) - be interesting first. The goal is to leave people better than when you found them. Everyone you meet knows more about something than you do. Care more about the people around you. This is my definition of servant leadership. 7. Generosity (giving) - the coolest people I know are unselfishly generous with their time and knowledge. Give more than you take. And give without expecting a get. The strongest leaders give more than they take. Takers may end up with more, but givers sleep better at night. 8. Intellectual curiosity -learn to search for the grounded truth. And be willing to change your mind when the facts and the truth contradicts your prior beliefs. The strongest leaders are lifelong students. And also lifelong teachers. Start with 4 word: what do you think? 9. Good manners - be nice and polite to all. This may be life’s biggest hack. Say ‘thank you’ and ‘please’ more. Hold doors a bit longer. Do not interrupt people. Do not brag. Do not shout or speak poorly of others. Be a good person, but do not waste time trying to prove it. 10. No sense or entitlement - the world does not owe you a thing. The best people that I know are not chasing compliments or validation. Learn to fight for your happiness and do it with dignity, optimism and grace. Fall in love with the work, not the praise. 11. Positioning for shared success - In a celebration, lead from the back. In a crisis, lead from the front. In the company of someone that has a better idea, follow first. Leadership is all about positioning and standing in the right places. 12. Legacy of servant leadership - The best leaders leave everything and everyone better than when they found them. You will be remembered by how often you helped others achieve their goals. 13. Grit and persistence - Some things are hard to teach: sense of urgency, critical thinking, creativity, customer empathy, team commitment, humility, unselfish giving, judgement, grace and dignity, positivity, optimism, bias towards results, active listening; Strong leaders teach the hard stuff.