Niti

He is under the custody of @magadiroadps and they have promised me that they will take correct legal actions against him, making sure justice is served. The police have fulfilled their duty, and I now hope the court will do the same.

Update: thank you @BlrCityPolice for taking immediate action and connecting me to the local police station. @magadiroadps caught the driver and I’ve filed an FIR against him. Thanks you @DCPWestBCP for looking into the matter personally.

@Federalism27409 @Olacabs @ola_supports @BlrCityPolice Well, look at that! You just answered your own question “my friend”. And by the way sarcasm is my third language which isn’t your strong suit, keep practising though! 😂

Yesterday I faced severe harassment and was physically assaulted by your auto driver in Bangalore after a simple ride cancellation. Despite reporting, your customer support has been unresponsive. Immediate action is needed! @Olacabs @ola_supports @BlrCityPolice

I’ve never felt this unsafe in Bangalore. Ola must take immediate and strict action. I’ll be attaching videos and the receipt of the ride as proof. I also have my auto driver’s number as a witness if needed. (6/6)

Yesterday in Bangalore, my friend & I booked two autos on Ola due to peak hours. I arrived first, so she canceled hers. The other auto driver followed us, furious. Despite explaining the situation, he started shouting and hurling abuses. (1/6)

Our only fault was booking two autos to ensure my friend didn’t miss her class. In Bangalore, autos often cancel rides or demand extra money. The argument could have been tolerated, but the driver's threats and assault crossed a line.(5/6)

Thankfully, my driver managed to get us away, but Ola’s response has been disappointing. After reporting the incident via the app, we received only an automated reply. Attempts to reach their support line failed, leaving us frustrated and helpless. (4/6)

Things escalated when he tried to snatch my phone. I resisted, and he slapped me in front of my auto driver, who did nothing, and bystanders who remained passive. Despite this, he continued his threats, saying he’d beat me with his slippers too. (3/6)

The driver went on to verbally assault us, questioning whether the auto belonged to my father and making derogatory comments. I began recording, which enraged him further. When I mentioned reporting him, he challenged me, showing no fear of consequences. (2/6)