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Noah Kent
2.1K posts

Noah Kent
@noah_jak
Scaling + Acquiring Agencies & B2B Service-Businesses Co-Founder https://t.co/I3c31fsHTl
YouTube 👉 Katılım Ocak 2015
258 Takip Edilen2K Takipçiler

@sweatystartup Never met anyone with hair matching any colour of the rainbow that had their shit together.
Got more important stuff to worry about.
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@IAmAaronWill I truly believe this must be endured multiple times over to achieve any semblance of greatness.
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MAKE REFUNDS SO HUMILIATING NOBODY ASKS
one company dropped refunds 97%
by making quitters explain their failure
The Weaponized Refund Policy™:
want a refund?
sure!
just complete:
15-minute Zoom "exit interview"
on camera (recorded)
explain why YOU failed
sign failure acknowledgment
wait 45 days processing
the exit interview questions:
"show me your implementation"
"how many hours did you invest?"
"what specific roadblocks?"
"why didn't you ask for help?"
"what will you tell others?"
then the kill shot:
"we use these for testimonials"
"about why some people fail"
"you okay being featured?"
"as our case study in quitting?"
results are violent:
before: 12% refund rate
after: 0.3% refund rate
from 120 refunds/month
to 3 refunds/month
client saved $487K annually
the psychology:
people hate admitting failure
especially on camera
especially when recorded
especially when shared
shame > money
real examples:
client 1: "nevermind, I'll try harder"
client 2: "actually it's working now"
client 3: "can I get coaching instead?"
retention strategies:
exit interview (97% keep)
public accountability (94% keep)
implementation review (91% keep)
standard policy (41% keep)
study the yegor method
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@asmartbear I agree but only to an extent.
Can work equally as well in the opposite direction if you have a shit product/service.
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@pallnandi That’s because it doesn’t matter how you feel,
Only thing that matters is getting the job done.
Nothing can fix a broken man other than accomplishing what he set out to do.
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@IAmAaronWill Invest in the process
And you’ll never have to worry about another investment paying off again.
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@seanfrank Curious why you say 10 videos/day across 10 accounts.
Why not 10 a day on one?
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3 tips for people without any money, who want to make online sales:
1- organic social is a god send.
I pay $10 bucks to reach 1,000 people.
YouTube, tik tok, X, and insta will pay YOU a $1 to reach a thousand people.
Learn how to post.
2- Master short form video story telling.
Just posting viral clips and edits won’t sell your stuff.
You need to learn how to get people invested in you and your story.
3- try way more shots than you think.
One video is one lotto ticket.
10 videos a day, 10 accounts, try everything.
One perfectly curated video isn’t worth any more than some random off the cuff take.
It’s like picking lucky numbers on a lotto ticket… doesn’t mean shit.
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@LordofAds Agreed.
Dialling in your onboarding is arguable the easiest way to grow your business and improve perceived value of your products/services.
Time to value.
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@jforjacob Ripping the bandaid off is the first big step.
Now go dominate.
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Done fucking around
Been in Ecom just over 2 years. Spent the first 1.5 of those working a full time job at the same time, which held me be back massively. Have never truly been all in
I genuinely wanna go down as the greatest to ever do this shit
The stage is set. Just need to execute like nobody has ever executed before
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