Norton

@PAmos94926 Thank you for reaching out to us. We see that you have sent us a direct message, and our team has followed up. Kindly check at your convenience. twitter.com/messages/compo…

@Norton please refund my 40k naira you took from my account. You have been telling me to provide details of transactions which I have done on several occasions but up till now nothing is heard of you. Please refund my money. I don’t have any other.

@Statesman1231 For account assistance, we request that you send us a DM for review. twitter.com/messages/compo…

@Norton The details (Norton chat number) are on my tweet from yesterday afternoon. Kindly reply / fix the issue ASAP as I am unable to use my computer. Your customer service team is unable to issue a refund either.

@norton this is re: chat # 98958744 re: updating the phone number. While updating my details, the associate disabled Norton 360 two days ago. Till now, your team has not been able to reinstate access. If this is the speed at which your teams work, how can I trust your anti-virus?

@ojeda_ange86637 Gracias por contactarnos. Por favor envíanos un mensaje directo y nuestro equipo podrá ayudar con tu consulta. Nuestro soporte en redes sociales está gestionado por agentes de habla inglesa que utilizan una herramienta de traducción. twitter.com/messages/compo…

@Norton Qué puedo hacer para que Norton me devuelva lo cobrado por una suscripción anual que no pedí y que me debe desde junio de 2025?

@Credo1611 Sorry to hear about your experience. Check out this link for instructions to adjust your special offer notification settings: nr.tn/40nOqTK. twitter.com/messages/compo…

Can anyone recommend IT security other than @Norton? I am sick of being conned. Every time I run a scan it tells me there’s something else at risk and if I just pay more £££ I can get something to fix it. I need to renew in May so I’ll be cancelling in April. Any suggestions?

@NSmith2610 We appreciate you reaching out to us about this. Please send us a DM and our team can assist. twitter.com/messages/compo…

@Norton I have cancelled my subscription but Norton has still taken payment. Is this fradulent?

@maysonlouise We understand your frustration in delays. We've confirmed that your case was escalated. For any updates, please reach out by DM, as our team can follow up with any additional information. twitter.com/messages/compo…

@GenDigitalInc @GenThreatLabs @MoneyLion hollow talking points only prove you don't give a damn about your customers. Every time I have reached out, the goal posts keep getting moved. Never in a million years would I dream about treating customers this way. I legitimately don't understand how @NortonSupport @Norton

To stay up to date on the latest research, threat findings and insights from our security experts, follow @GenThreatLabs — the official home for our Threat Labs team. For more tips and conversations around financial wellness, follow @MoneyLion Thank you for being part of our community and for helping advance digital safety for all. 💙  #CyberSafety #GenThreatLabs #FinancialWellness

@eagle_mist Vi beklagar din upplevelse. Kontakta vårt supportteam här: nr.tn/3QpZISS för hjälp med fakturering och automatisk förnyelse. Social support sker på engelska med översättning. twitter.com/messages/compo…

@Norton despite being an old customer and requested for NO auto renewals, I was charged. I had insisted last year not to allow auto renewal. I like to look at offers and schemes. This is very discouraging & a breach of trust. #antivirus #norton #CustomerService #India

@StelKentritas Thanks for reaching out to us. For subscription and account review or assistance, please send us a DM here or you can connect with our online support at nr.tn/3JnDBfn. twitter.com/messages/compo…

@Norton lists active and expired subscriptions together. It keeps prompting me to renew the expired license, even though a new license was purchased and activated from 3rd party. Asking @Norton Genie is no help either! Maybe @NortonSupport can help.

@maysonlouise We understand the frustration and have escalated this to our team to follow up with your message. twitter.com/messages/compo…

@Norton I know everyone will be shocked, but I sent them a message per their request. It's been 9 hours and they still haven't read it 🫣 Thanks for destroying my computer and then doing absolutely nothing about it FOR WEEKS. 😡

If anyone was wondering, this is what @Norton @NortonSupport thinks if their customers 🙄 I saved the entire transcript - I was calm. For three weeks the time frame keeps changing and I keep being told "soon". They don't give a damn about any of us

@MichaelCipherX Thank you for your kind words! We're thrilled to hear about your positive experience. If you ever need assistance, we're here for you. twitter.com/messages/compo…

@Norton Thank you for your great customer service skills. You guys are great.

@Wilk1305 This is not the level of service we aim to provide. Please DM us with your case details so we can assist you further and work to make things right. twitter.com/messages/compo…

@Norton @maysonlouise Buying Norton’s software is probably one of the worst decision you can make. The customer care is „outstanding”. They won’t the problem, but they won’t help you either. So they software doesn’t work but won’t give you back the money 🤷🏻‍♂️ Keep away of @Norton as long as you can

@ClareMenary Hi there! Yes, chat should be available on our site. If you have any questions, you can also send us a DM here and our team can assist. twitter.com/messages/compo…

@Norton don't you have live chat on your website?

@vivanfnf We're here to help! Please send us a DM with any details about the transaction so we can assist you further. twitter.com/messages/compo…

@NortonSupport @DickVerduin @Norton please help me, I subscribed to your service and the amount was deducted, but I did not receive any activation or product number, and I received a message that the card was not accepted despite the amount being deducted!!

@Norton @NortonSupport Hoe kom ik van Norton af. Waar kan ik abonnement eindigen en resterende periode geld terugkrijgen?

@maysonlouise Hi, we’re sorry to hear about your experience. Please send us a DM with your case details so we can look into this and assist you further. twitter.com/messages/compo…

@Norton Hi! It's been three weeks now and my case is still sitting there with NO ONE HELPING ME. @NortonSupport You clearly don't give a shit about your customers

Some memories last forever.​ Your new password is not one of them. 😅🧠​ Good thing Norton Password Manager remembers what you don’t. 🔐

@LonnieWeck69 Hi there! Yes, we're here. Please send us a DM so we can assist you further if needed. twitter.com/messages/compo…

@Norton is this active???

👀

@metirosoforever For immediate assistance with this issue, please reach out to our online support team here: nr.tn/3JnDBfn. They’ll be able to help resolve this for you. twitter.com/messages/compo…

@Norton Hi, yesterday I downloaded two extra applications to the antivirus I had with you, I told the to fix the issues they found, this broke my computer that does not start anymore, what can you do to fix this?

@BruceW055 Please send us a DM with your details so we can assist you directly. Your feedback matters to us, and we’re here to help. twitter.com/messages/compo…

@Norton @NortonSupport I have been with Norton for over 30 years using their products. This once great company has become a joke. I just spent 30 minutes waiting in their chat que and never heard from anyone. Their nagware has added paid features which I can't cancel. They are impossible to reach. Don't use Norton if your life depends on it.

@BruceW055 We’re sorry to hear about your experience. Please send us a DM with your details so we can assist you directly and address your concerns. twitter.com/messages/compo…

@Norton @NortonSupport These people are ruthless, adding charges, constant nagware and impossible to reach customer support. I just spent 30 minutes waiting in a chat box for someone to show up.... dead silence. Norton is a garbage company now.