Hilary

@UPS my package is delayed due to”security access”. I called and was told to change delivery options, but it’s greyed out (I have premium). I asked the rep to change the delivery location to the ups store, but he told me there’s a charge, even with premium. What’s going on?

@TMobile When will the T-Mobile Tuesday perks error be fixed? Last week I was told there was a glitch, but it’s still happening. I called again today and the representative said five other people called her today with the same issue. Also, the call Customer Care link is broken.

@LADWP how long does it normally take the power quality team to return a message? I called yesterday morning and left a voicemail—still no response. Thanks.

@YAHU_co @Jpeters_21 Just got an automated call—2 am now.

@Jpeters_21 @noshwithme We got like 5 camping lanterns. We do not go camping

@LADWP one small portion of 90046 always gets power outages. Just went out again and nothing is showing up on the outages map. Why does this happen so frequently

@YAHU_co @Jpeters_21 Btw, I called LADWP to ask what the hell is going on with all the recent outages and they told me to call during business hours and ask to speak to the Power Quality Team. Feel free to call too.

@Jpeters_21 @YAHU_co I bought a solar charger and pop lights last year after a long outage and they are lifesavers!

@noshwithme @YAHU_co Im just laying in the dark 3% battery life now. Time to bring out a book and candle🫡

@NotBoise @LADWP @YAHU_co Yes, @LADWP, please provide some answers!

@LADWP @YAHU_co But why is this happening every single week?

@YAHU_co It was 10 pm, so that’s not a good sign.

@noshwithme Yea hopefully it’s sooner than that. I think last time it only took an hour or two so..

@YAHU_co FYI they have a midnight estimate on their site, in case you haven’t seen it.

@noshwithme @LADWP I’ve come to terms with there being blackouts when it’s slightly windy or 100+ deg or some shit but when the weather is fine and it just cuts is where it gets me

@YAHU_co @LADWP This has become a running joke in our building. Every time someone new moves in, we warn them the power goes out a lot. It’s absurd.

@AmazonHelp I’m going out of town and really don’t want it left while I’m not here, but no one is able to track it so I was advised to cancel the order which is ridiculous because I got it for a sale price.

@noshwithme We're sorry for the issue you're experiencing. When you previously spoke with us, what was advised? We're here to help. -Rochelle

@AmazonHelp I have an order that was supposed to be delivered yesterday. All day, I was told by support it was out for delivery even though tracking has never updated and it wasn’t delivered. Today I’m being told the same thing, yet tracking still has not updated. Please advise.

@AmazonHelp Yesterday I was told the TV would arrive yesterday. It didn’t. Today I’m being told it will arrive today, but tracking has not updated so no one knows where it is. I’m not sure how it’s even possible that Amazon is unable to track a delivery they’re making.

@AmazonHelp Sent.

@noshwithme We'd like to assist you with this. When you have a moment, can you send us a DM using the included link? Make sure to not share any personal or account information for security purposes. -Rochelle twitter.com/messages/compo…

@AmazonHelp I have spoken to customer service already. They are unable to provide me with any information. Thats why I’m trying Twitter support.

@noshwithme Thank you for the additional information! We're not able to view your account via social media platforms. Please reach out to us here: amzn.to/NAContactUs , when you have a chance. We'll be more than happy to look into this with you further. -Rochelle

@AmazonHelp It was shipped BY Amazon, so I would think Amazon has tracking for it.

@noshwithme We understand the frustration. Please accept our apologies. Many factors can have an impact on your delivery date, including lack of availability and carrier capacity. Please see here: amzn.to/4hfacAL, for info regarding late deliveries. -Rochelle

Was that an earthquake?