Hey, sorry to hear the website was giving you trouble! If you let our team know in that email about the shaker, we will get one shipped out right away. As long as you ordered a subscription, that free sample should be in there too. We are a small team and try our best to avoid mistakes but when they do happen, we will always make it right.
@oatsovernight. Your website was hard to use. I had to get email help. Ordered 16 and 2 shaker bottles. I got 1 shaker bottle. So there's $10 down the drain. There's no free sample of protein coffee in the box either. Logistics is NOT your strength. Not sure if oats are yet.
@MtvJess With that said, if you want to shoot us an email we are happy to investigate this further for peace of mind. You can reach us at hello@oatsovernight.com 2/2
Hey! That sounds like a piece of salt or sugar. The Himalayan Pink Salt can have some salt crystals of different sizes but if you put them in water, you’ll see them dissolve. We manufacture everything in Phx, AZ and there is no glass in our production rooms or on our equipment. 1/2
Anyone else find what looks like little granules of glass in their @oatsovernight !?
3x it's happened and now I'm worried I've been eating glass! I'd assume sand but it's clear everytime
@michelerenes Hi Michele! Our flavors have about 4g added sugar on average from real maple. We keep it as low as possible while making sure it still tastes good! The 20g protein, high fiber and complex carbs make it a super nutritious breakfast 🙂 Thanks for being a subscriber!
@oatsovernight I love your overnight oats, but would LOVE if you could offer some lower added sugar options. I don’t have a Simpsons meme but I do have a subscription 🤷♀️😊 #addedsugarsnothealthy
@KatieStonePoker Sure! You can mix any of our flavors with yogurt. It will be a pretty different experience than the shake & go method but still delicious.
@oatsovernight just wanted to say I’m a new customer and you’re saving me soooo much time and helping with my health journey a lot. Thank you! I just tried this one and it’s delicious.
@oatsovernight Customer service lacked empathy. I received a moldy bottle and only got a replacement. The app showed two FIDs, but I received one FID and an unlisted protein pack. This is my first experience with Oats Overnight — not a great start. Reconsidering my subscription.
@Soul_Pharonix Hey, sorry for the unexpected switch up! We did send out emails about the format change. We moved to single serve for all Iced Protein Coffee flavors. We are still working on vegan varieties since the protein doesn’t dissolve as well. Email here for help: vip@oatsovernight.com
@T0NYCENO Hey Tony! Sorry to hear you didn’t get your oats yet. We don’t have our own delivery drivers. We pass the box off to the post office. If there is any issue with your delivery just email us - hello@oatsovernight.com
@oatsovernight i wish i knew you used hemp hearts in some of your products before ordering. I have (at least) 4 servings coming that I now can’t have because of the ingredient. Air Force has a zero tolerance policy, and that could show on a drug test. 😔 lesson learned i guess
@oatsovernight I did my first subscription but already have two shaker bottles but Is there a way I can not have the shaker bottle in the new subscription