@StaceyBooker73 Hello' it's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please, share with us via DM your phone number to allow us probe further. @StaceyBooker73
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SERVICE DESK// OnthebeachUK
115 posts
SERVICE DESK// OnthebeachUK
@onbeachpage
London, England Katılım Mart 2009
153 Takip Edilen104 Takipçiler
SERVICE DESK// OnthebeachUK retweetledi
@OntheBeachUK I've got a holiday booked with you to Turkey in 5 weeks time but while trying to book extra hand luggage with the airline they told me that the flight out has been cancelled, and has been for some time. I've contacted you but bots say 7 days before a reply. Can a human help me?
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You can turn Turkey into any type of holiday you want! all while keeping it amazing value for money 🇹🇷✨
🔗 onthebeach.co.uk/destinations/t…
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Stacey John Booker@StaceyBooker73
@OntheBeachUK I've got a holiday booked with you to Turkey in 5 weeks time but while trying to book extra hand luggage with the airline they told me that the flight out has been cancelled, and has been for some time. I've contacted you but bots say 7 days before a reply. Can a human help me?
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@wes8314 We're glad you took the time and effort to bring this issue to us. For us to be able to assist you further, could you Followback and send a DM for further assistance. -GT
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SERVICE DESK// OnthebeachUK retweetledi
@OntheBeachUK is there any way we can actually chat to a human being about our yet again changed flights??? Absolute joke!!! Need to find out our options
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
WesLFC8314@wes8314
@OntheBeachUK is there any way we can actually chat to a human being about our yet again changed flights??? Absolute joke!!! Need to find out our options
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Adi@av9131
@OntheBeachUK never thought id have to do this but ive had the most traumatising experience with yourselves and i have not even left to go on my holiday yet. You are near impossible to get a hold off and i need to speak with someone urgently regarding my holiday which is due
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SERVICE DESK// OnthebeachUK retweetledi
@OntheBeachUK your AI bot is looping & useless. I’ve booked 3 family holidays together (same payer/flights). You confirmed 2 but are hiking the 3rd by £2,400 with NO reason. I have emails proving original prices. As a linked @ABTAtravel group, this is unacceptable! 🛑 #OnTheBeach
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Zach Richardson 🤍💛💙@ZachRic07898469
@OntheBeachUK your AI bot is looping & useless. I’ve booked 3 family holidays together (same payer/flights). You confirmed 2 but are hiking the 3rd by £2,400 with NO reason. I have emails proving original prices. As a linked @ABTAtravel group, this is unacceptable! 🛑 #OnTheBeach
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SERVICE DESK// OnthebeachUK retweetledi
@OntheBeachUK can somebody please contact me regarding my booking as you’ve changed my flights yet again for the 3rd time!!! Not happy at all!!! 😡😡😡
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
WesLFC8314@wes8314
@OntheBeachUK can somebody please contact me regarding my booking as you’ve changed my flights yet again for the 3rd time!!! Not happy at all!!! 😡😡😡
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SERVICE DESK// OnthebeachUK retweetledi
@OntheBeachUK Hi. I'm on the App, looking to book. 6 adults and 1 child - Egypt. The app just allocates 3 identical rooms but I need 2 standard and one family room or potentially 4 rooms. How can I tailor that choice? Can't work it out🤔
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
BigM203@BigM203
@OntheBeachUK Hi. I'm on the App, looking to book. 6 adults and 1 child - Egypt. The app just allocates 3 identical rooms but I need 2 standard and one family room or potentially 4 rooms. How can I tailor that choice? Can't work it out🤔
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Johnwayne89@jasonconwayy
@OntheBeachUK How do I contact customer services your bot will not put me through to a agent via live chat
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SERVICE DESK// OnthebeachUK retweetledi
@OntheBeachUK can you please arrange for someone to call me re my honeymoon. Can’t get through your bots online and your phone number has no option to speak to a human! Due to fly to Dubai on 08/06!
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Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
Angela Victoria 👑💕@AggieAngela
@OntheBeachUK can you please arrange for someone to call me re my honeymoon. Can’t get through your bots online and your phone number has no option to speak to a human! Due to fly to Dubai on 08/06!
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SERVICE DESK// OnthebeachUK retweetledi
@OntheBeachUK
Your chat bot is the worst I have ever encountered. How do I speak to a human ?
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@honeytrapped Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
dirk digler@honeytrapped
@OntheBeachUK Your chat bot is the worst I have ever encountered. How do I speak to a human ?
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