Optimum

this may be the end of the road, @optimum. y'all got it!

@optimum your service is trash. 36 hours with no internet or a reason or eta

@optimum You are literally going to lose every single customer in Sussex County NJ to Planet Networks after having no internet service the entire July 4th weekend!

@ReichWigand1 Hi Reich! That’s certainly not the experience we want for you here at Optimum! If you have any questions or concerns about your account, please don't hesitate to send us a private message via @OptimumHelp. We’re here for you 24/7. ^Tish

@Not_A_Beetle We understand how annoying outages can be, and that any service issue is one too many. Our Team is available via DM at @OptimumHelp if you have questions about the outage or need additional assistance. Thanks! ^Tish

@optimum @optimumtv @OptimumHelp You recently removed the virtual remote on the OptimumTV app. That is one of the most ill-conceived & customer-unfriendly acts I have seen! A remote in the app was a real convenience if one couldn't find the remote or it didn't work. Bring it bak