Pam Cabral

@Postvox Hi Megan! Thanks a mill for your reply. I just DM the details. Thanks again!!

@pamecabral Hi there, thank you for reaching out! Can you please send us a Private DM with your tracking details so we can look into this for you? -Megan

@Postvox Hey there I posted a parcel via Anpost/DHL to US on Dec 9 that was supposed to be delivered in 2 working days but haven’t been delivered yet. Status seems all over the place, any chance someone can look into this for me please? I am a bit worried. Thanks a mill!

@Postvox Hi Megan! Just sent DM. Thanks a mill for looking into this for me!!

@pamecabral Hi Pam, thank you for reaching out! Can you please send us a Private DM with your tracking ID so we can investigate this further? -Megan

@Postvox Hi have an issue with a parcel from States and need some help please. Insurance status is saying received by customs for inspection on Nov 29 but Anpost tracking is saying you were not able the deliver parcel on Nov 29 and is being sent back to sender and I am worried😳

@Postvox Hi Luke! Thats what I thought, thanks a mill for confirming! Glad I asked before wrapping stuff. Thanks again and have a lovely day!

@pamecabral Hi Pam, thanks for reaching out. It is not possible to pre-wrap the item before posting it via DHL as the contents of the package must be verified against the contents declared on the form before it can be accepted. Apologies we cannot offer a more favourable response. - Luke

@Postvox Hi! I need to post a parcel via DHL in Dec. I have the brochure w the form I need to complete and have a quick question. Brochure says to drop the “pre prepared box for sending but do not sealed box”. Can the items in the box be wrapped? (Its a xmas gift). Thank you!

@Postvox Hi Megan, perfect! Thanks a mil for your super fast response. Just DM you as requested with all the details. Thanks again!!

@pamecabral Hi Pam, thank you for reaching out! Can you please send us a Private DM with your tracking details so we can take a further look at this for you? -Megan

@Postvox Hi, I posted a big parcel to the States on Dec 10, the parcel was received by the States on Dec 23 but the tracking status has been “in transit to next facility” with no updates from Dec 27 and I am worried my parcel is lost. Is there anything you can do? Thanks!!

@Postvox Just DM you the details. Thanks a mill for the super fast response!!!

@pamecabral Hi Pam, if you send us all of the relevant details about the item via private messenger, we can have a look at this for you. Please provide the tracking number (e.g RL123456789IE) and full address details. Thank you! - Karen

@Postvox hey there i paid costumes charges for a parcel on January 8th and the tracking status remained the same from that day. It has never taken this long before so wondering if there is an issue? Thanks a mill!!

@Postvox Just did! Thank you!!!

@pamecabral Hi Pam, thank you for getting in touch! Can you please DM us the tracking number and full address details on the item so we can check this for you. -Karen

@Postvox Hey there I got a notification for customs charges to be paid. But when I go to Anpost to pay charges online like I normally do, it tells charges have already been paid (by sender) Would you be able to double check that for me please? Nothing pending from my side? Thx!

@SSEAirHelp Done! Thank you!!

@SSEAirHelp Hi I need to update my bank details for my debit and there doesn’t seem to be an option to do it online. I have been trying to do it on the phone but it has been impossible to ge through (i have been trying for almost 2 weeks). Is there any other way to do it? Thanks

@AIBIreland Thats perfect thanks for answering my question. Appreciate your time! Thank you!!

@pamecabral Hi, you can lodge the Cheque in any AIB branch that has cash facilities. Please see the attached link here for AIB, Lynchs Castle: aib.ie/branches/galwa… This branch has full cash facilities. Please see attached link here for branch locator: personal.aib.ie/branchlocator Thanks ^EM

@AIBIreland Hey there, I need to lodge a check from Laya Healthcare I got in the post. I am based in Dublin but going to Galway for a couple of weeks. Can I lodge the check in the Galway branch? I was in the Blackrock branch earlier but they dont do lodging, so doublechecking😬

We just couldn’t let it go! The Gamesworld lads from the back of Chapter’s Middle Abbey St, Kev & Mick are the new owners of Chapters - reopening Friday 11th March!

@Postvox Hi Karen thanks a mill for the super fast reply. Much appreciated! Just DM you the details per your request. Hope you can help me. Thanks!

@pamecabral Hi Pam, thank you for getting in touch! If you send us all of the relevant details about the item via private messenger, we can have a look at this for you. Please provide the tracking number (e.g RL123456789IE) and full address details. Thanks again! - Karen

@Postvox Hi! I am waiting on an order from Etsy. And the status has now changed (on Anpost tracking) to: We could not deliver your post. We will try to return it to the sender. at 15:46 on 07 February 2022. Can someone help me please? Not sure why it is being returned to sender?

@Postvox Hi Megan, I just sent a DM with tracking number. Thanks a mil for replying!

@pamecabral Hi Pam, thank you for reaching out! Can you please send us a DM with your tracking ID in order to assist you further? -Megan

@Postvox Hey there I am aware there are currently delays but I had paid customs for a package 31/12 and have been no updates for the past 10 days? Any chance I can get and updated status or estimate delivery date please? Thanks a mill!!