Payit

@iamkhanashraf Thank you for your message. We are continuously working on improving our services to provide you with a better experience. Please consider using the App’s Self-Help option by selecting Help from the top-right corner of the app and choosing the relevant category that help us as...

@payitwallet hi is the international transfer working properly. Recently I have faced issue transferring funds to Indian account. It's got stuck for week and lastly the transaction got failed and the funds gets reversed back. Can you give update on this?

@Shudznp Hi Customer, kindly note that reversal has been initiated, and it will be reverse to your account within 2-3 working days.

@payitwallet please reverse the amount asap, it was your system fault. Should not hold my money. Payit Reference No. WS264EFHO1OCWM

@Shudznp @FABConnects @centralbankuae Hi, we apologize for the inconvenience.  Kindly note that reversal has been processed, it will be credited to your account 2-3 working days.

@payitwallet @FABConnects my fund is on hold since 26th illegally, please act and work for reversal immediately. Payit Reference No. WS264EFHO1OCWM @centralbankuae, for your visibility.

@Deeejaaay18 Hi, we apologize for the inconvenience that have may cause you. If it's okay with you, may we kindly ask you to share your email address to support you more effectively. For urgent complaints, please contact the Payit Contact Centre (600543329 (within UAE), + 971 2 4996411 (ou...

@payitwallet my bank account has been deducted twice the amount I sent via payit.

@Shudznp Dear Customer, Thank you for your message. Kindly inform that the transaction has been failed, rest assured that the fund will be reverse to your account shortly.

@SarathjC Thank you for messaging. We are happy to provide you with the information you need. Please note that there is a delay in Let’s Go Physical Card Delivery due to out of stocks. Will check with the corresponding team and will update you shortly.

@payitwallet Almost 15 days now I requested for the debit card I didn't receive and I mailed multiple times also no replay

@abdull_jal67892 @FABConnects Hi Jaleel, thank you for  your message. Kindly note that the fund has successfully reversed to your account.

@FABConnects ​@payitwallet @FABConnects URGENT: Ref FTM260765C1DXWWP. My 300 AED transfer is STUCK for 8 days. Not credited, not reversed. This is causing serious financial hardship. Please resolve this immediately. Registered No: +971568736653. #Payit #UAE #CustomerService

@MoazamBajw83399 Thank you for your message. We are continuously working on improving our services to provide you with a better experience. Please consider using the App’s Self-Help option by selecting Help from the top-right corner of the app and choosing the relevant category that help us as...

@payitwallet Hi, i sent money on 2nd march using payit. transaction failed and money also deducted from payit. It has been 20 days but still money not refunded. Kindly take action asap and refund my money.

@Deeejaaay18 Hi Deejay, we apologize for the inconvenience and your feedback matter to us. Please consider using the App’s Self-Help option by selecting Help from the top-right corner of the app and choosing the relevant category. This will allow your request to be logged correctly and hel...

@SalmanKhan59746 @Hadilmonk @centralbankuae Hi Salman​, please send a screenshot of the issue you are facing along with your mobile number to help@payit.ae or via message on our Facebook page (facebook.com/payitwallet) and our team will assist you as soon as possible. Thanks.

@payitwallet @centralbankuae I have been unable to log in for 3 weeks. After Emirates ID and face verification, it shows “account verification failed”. I emailed multiple times with no response. I also tried calling customer care but waited 45+ minutes, still no answer. Urgent !

@SalmanKhan59746 Hi Salman​, please send a screenshot of the issue you are facing along with your mobile number to help@payit.ae or via message on our Facebook page (facebook.com/payitwallet) and our team will assist you as soon as possible. Thanks.

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@Hadilmonk @centralbankuae hi, we acknowledge your email and apologize for the inconvenience. We'll get back to you shortly. Thank you for your patience.

@Hadilmonk kindly note that your account is active, please try now and confirm. If you get an error message kindly share a screenshot of the same as last attempt (date and time). Please confirm If you have changed your mobile number or mobile device.

@payitwallet I have been unable to log in for 3 weeks. After Emirates ID and face verification, it shows “account verification failed”. I emailed multiple times with no response. I also tried calling customer care but waited 45+ minutes, still no answer. Please assist urgently.

@ezhmiq Hi Workant​, please send a screenshot of transaction at help@payit.ae, along with your registered email address for further investigation.

@payitwallet A simple transaction recall is taking almost 1 month with no information where the money is.Every customer care I speak to we have to start explaining everthing from zero.

@Hadilmonk @Hadilmon Hi Hadilmon​, please send a screenshot of error at help@payit.ae along with your registered email address for further investigation.

@CHANDAN15580721 we acknowledge your email and apologize for the inconvenience. We'll get back to you shortly. Thank you for your patience.

@payitwallet my transfer is delay Not coming Mony from indian account

@CHANDAN15580721 Hi, we apologize for the inconvenience and your feedback matter to us. Our team will be glad to assist you. Kindly send your concern at help@payit.ae (mailto:help@payit.ae).

@BitGold24k , thank you for your response and keep using the app.

@payitwallet hello ..had sent an email on 7th October regarding reactivate my account but it’s 14th now till now no response I wanted to use payit plus but I am getting no help from anywhere to reactivate the account .Please do help .

@BitGold24k Hi, kindly note that your account is reactivated. Please try to log in and confirm.