Pearson

@piston7 Hi Basant, please send us a DM, so we can help you further.

Any way to reach out to some responsible people in @pearson , @pearson India , @PearsonPlus ? Need assistance in accessing textbook resources.

@VINDHYA2903 Hi Vindya, please send us a DM, so we can look into this for you.

I come from a low-income family and prepared months for DP-800 to help me secure internships and support my parents. I missed it only because of my father's emergency hospitalization. Please reconsider Case #42193653. Screenshots attached.@pearson @MicrosoftLearn

@ShellyKaushik3 Hi Shelly, thanks for reaching out. The team have responded to your DM.

@pearson Have dm you several time no response

Mychild secured admission,paid the fees, and then,after nearly 3 months,was denied admission. Now admissions at other universities have closed,leaving him with no options and an entire academic year at risk. The emotional toll has been immense. @JindalGLS @CJP_for_India @pearson

@VINDHYA2903 Hi There, please send us a DM, so we can look into this for you.

@pearson @MicrosoftLearn I come from a low-income family and prepared months for DP-800 to help me secure internships and support my parents. I missed it only because of my father's emergency hospitalization. Please reconsider Case #42193653. Screenshots attached.

@FengSun35481184 Hi There, please send us DM, so we can look into this for you.

PTE voucher code is invalid, and the official customer service says it's invalid. After feedback, they kept asking me to provide screen recordings or to call customer service. Not trust their own colleagues or customers? Just discriminate against Asians? @pearson @PearsonPlus

@3Michiel Hi There. Please send us DM, so we can look into this for you.

Got kicked out of my AZ-104 exam by @pearson VUE before it even started. I send photos of my room via my phone. Asked to the agent if it's now the time to move the phone out of reach. "Sure" was his response. I did, then got kicked out 10 seconds later.

@UP93registered Hi There, please send us a DM, so we can look into this for you.

@pearson Registration id : 540791238 Exam is scheduled for 9 july 2:00 pm ist. Not sure what is happening but centre is saying there is some technical error at pearson end. Pointing out here for any future concerns.

@ShellyKaushik3 Hi Shelly, please send us DM, so we can look into this for you.

They took the whole year fee n after 3 months asked us for retest because test center was compromised whose responsible for that ?? @pearson putting blame on each other @JindalGLS child is under severe depression whose responsible?? Only n only question @CJP_for_India

@sil3nce_24 Hi Anas, we're sorry to hear this happened. Please contact the PMI support team here, and they'll be able to review your case and advise on the next steps: spr.ly/6019BE1q43

@pearson Hi , I urgently need your assistance. My PMP OnVUE exam could not start today because of a technical issue on the platform. I completed all checkin steps and waited as instructed. I need to take the exam before July 9. Please help me schedule the earliest .Thank you.

@YTRD345 Hi Anisha, please send us DM, so we can look into this for you.

@pearson I had already contacted the support teams multiple times, via emails and phone call, and keep receiving automated responses rejecting my appeals due to policy. My voucher is valid yet my status reads "no show". It was a genuine unintentional mistake on my end.

@pearson @CompTIA Can someone help review my case? I attempted to reschedule my exam, genuinely believed it had gone through, and later discovered it hadn't. I've been contacting support and understand the policy, but I'm hoping for a final managerial review or goodwill exception

@drummergirl2000 Hi Anita, thanks for reaching out. Please send us a DM.

@pearson ActiveHub (MFL) I spoke to our Data Manager re MiS Integration- he said he needs to do a Data Protection Impact Assessment first. He asked for any data protection information you can provide to help with completion of the DPIA - I’m not sure who to contact about this?

@A_YR434 Hi Anisha, we're sorry to hear this. For support with your CompTIA exam, please contact the support team here: spr.ly/6018BE6W6Q

@pearson @CompTIA I've spent half a year studying for this test and lost my chance due to a simple mistake. Is there really nothing that could be done?

@iHamzaRandhawa Hi Hamza, thanks for flagging this. We've replied in our DM and shared the correct form there. Please continue the conversation in that thread, so we can keep everything in one place. Thank you.

@pearson Thanks, but that link you gave is not working, as I told you immediately.

@DeccansoftAI Hi There, thanks for reaching out. If you attended Microsoft Skills Fest 2026 and haven't received your certification voucher, please contact Microsoft Support directly, so they can review your registration and eligibility: spr.ly/6017BE6dUX

I attended Microsoft skillfest 2026, all my colleagues except me received certification voucher, can please help me in this @pearson

@MiguelA05490359 Hi There, please send us a DM, so we can look into this for you.

@pearson This online exam system is terrible, slow, and impractical. It's worse than taking the exam in person. I don't recommend it.

Today, we released our 2023 Half Year results, reporting 44% growth in adjusted operating profit and 6% growth in underlying sales. This marks an excellent performance, reflecting continued delivery against our strategy. Read in full: spr.ly/6012PZEr6

@iHamzaRandhawa Hi Hamza, thanks for reaching out. We have responded to your DM.

@pearson My PTE academic exam was scheduled today at 1:00 Pm at "JNS Education" Lahore. I had q severe sinus attack and couldn't sleep and hardly reached the center but at 1:12 Pm, they did not allow me to take the exam. What harm can a 12 minutes late candidate can cause??

@Dreamyowl0 Hi, we can see your DM but can't reply. Please enable DMs in your X settings, then send us another message, and we'll be happy to help.

@pearson Yes, this is for CompTIA Security+ (SY0-701 - CompTIA Security+ Certification Exam - English (ENU)), delivered through Pearson VUE. Case ID 41966249. I’ve also sent the full timeline and details via DM.

@Dreamyowl0 Hi,Please check that direct messages are enabled in your X settings, then send us a DM, and we'll be happy to help.

Summary: same-day reported emergency + doctor's written confirmation that certificates can't be requested after the fact. Requesting manual override of "No Show" status. Case ID 41966249. Please escalate to a case manager. @CompTIA @pearson

@CompTIA @pearson please DM Case ID 41966249: my May 29 exam was marked “No Show” despite reporting a family medical emergency that same morning, before the exam window, official ticket, timestamped. Requesting escalation to a case manager.

@Dreamyowl0 Hi There. Please send us a DM.

@mesutercosman Hi, If you're unable to send a direct message, please make sure your X account settings allow direct messages from other accounts. Once that's enabled, send us a DM, and we'll be happy to take a closer look.

@pearson Can’t dm you?

@pearson why can you not respond in time to emails and also not reply in support chat ?? It’s Been a terrible experience and regret to use your service for exam