Pearson

@robcul Hi Rob! Thank you for reaching out. We have responded to your DM, looking forward to helping you further.

@pearson hello! I have DM’d you regarding an issue I’m experiencing.

@__thesuschrist Hi there, we are sorry to hear this. Can you please send us a private DM, and we can look into this for you? Thank you.

@pearson you guys are absolutely horrible. End of the semester and all the through semester you guys have been a complete struggle. It’s a school platform for students to use. Cmon you guys.

@Riddhi_Amdavadi Hi Riddhi.We have emailed you on this matter, as we are keen to ensure a proper resolution. Thanks

A massive shoutout to all the incredible #BTEC #learners receiving their results today! 🎉 Whatever path you take next, keep striving, keep shining, and remember, your journey is just beginning! #ResultsDay2023 #BTECWorks #BTECResultsDay2023 @maxwhitlock1 @AoC_info

@babybw0y Hi Olanrewaju thanks for reaching out. We’ve already responded to your query via another channel, so please continue the conversation there, so everything stays in one place. We look forward to helping you further and appreciate your cooperation.

@PearsonEdexcel @pearson please I am begging and urging for an update on my name and a reschedule for my test to be taken any day, I am well prepared for this please, I don’t have the funds to rebook another test. Please help do something I am begging. Pls let me know where I can provide my information

📢 It’s A level results day! We’ve got dedicated web pages providing support for results day and beyond so you can be sure you have all the information you need to help your students take their next steps: spr.ly/6007PZA97 #ResultsDay2023 #AlevelResultsDay2023

@TusharI01105133 Hi Tushar, To help us look into this properly, please send us a direct message with the details . Thanks for your cooperation.

@pearson Constant Emails ; requesting for support but no response so far.

@PearsonPte93621 @pearson I’m very surprised how casually you’re handling serious issues like exam errors and keeping customers on hold for hours. This is unacceptable for something as important as a test.

@Riddhi_Amdavadi Hi There, thanks for reaching out. We have responded to your DM, looking forward to helping you further.

Today, we released our 2023 Q1 results which were ahead of our expectations. Read in full: spr.ly/6014OV1FQ

@reallyrealreese Hi Reese, thanks for reaching out. Please send us DM, so we can look into this for you.

@pearson your customer service is abysmal. I’m paying $140 for a test that you won’t even help me register for and scores don’t report for a month. It’s been 3 weeks and I’ve yet to hear from a real person. How can you possibly have so many people calling that I’m on hold all day

@reallyrealreese Hi There, thanks for reaching out. Please send us DM, so we can look into this for you.

@pearson I’ve called your support number and been on hold for hours on end for 3 weeks now. 2 support requests sent. How am I supposed to get help with my account???

@juni1831 Hi There, thanks for reaching out. Please send us DM, so we can look into this for you.

@pearson i missed my scheduled exam due to timing confusion can you please help me reschedule it .

@Riddhi_Amdavadi Hi There, thanks for reaching out. We have responded to your DM, looking forward to helping you further.

@Gladiatorrr1997 HI There, thanks for reaching out. We have responded to your DM.

@pearson Hi. Pls respond my DM.

@Ebnusien Hi, thanks for reaching out. We have responded to your DM, looking forward to helping you further.

@pearson I purchased pictures for my sons Army OCS graduation and never received them. My invoice number is 0028-9092-7794. Can you please contact me and let me know how I can get a hold of the pictures?

@EbaadAli6 Hi Ebaad, thanks for reaching out. Please send us a DM, so we can look this for you.

Every unexplained failed attempt costs me time and money I can't get back. I've emailed Pearson. Raised a formal appeal. Posted on Trustpilot. Generic responses only.

I need to talk about @PearsonPTE. 6 attempts. $3,000+ spent. Professional coaching. And I still can't get consistent Speaking scores. Here's what's happening. 👇

@Stunner_99 Hi There, thanks for reaching out. Please send us a DM, so we can look into this for you.

@PearsonEdexcel @pearson Hi @PearsonEdexcel I need assistance with my exam My exam seems not to launch after passing all the initial steps I did this with the proctor and it was the same experience Now I am rescheduling

@GouravSinghan16 Hi Gourav. Payment methods (incl Amex) vary by exam/location. If checkout fails, DM us. Help: spr.ly/6019B6hGjW

@pearson i facing issue to book a exam, is your website supporting amex??

@ilanasichel Thanks, Ilana, looking forward to helping you further.

@pearson @pearsonlanguage @PearsonVUE I missed this message but since my initial post have engaged in two more Kafkaesque back and forths in which I am asked to yet again furnish the same information, each a different customer service agent. Will DM now.

1/11 I had an insanely dysfunctional experience taking a @pearsonlanguage exam at a @PearsonVUE testing center in Massachusetts and am resorting to this because their customer service is an AI recursive loop nightmare that makes X seem like a paragon of intimate human interaction

@BadillesNil Hi Nil, thanks again for your enquiry. Our support team checked your account and can confirm that your Name and Gender has been updated successfully. In the future, we encourage you to use the online forms or contact us by phone via the Help Centre. Thanks. twitter.com/messages/compo…

@toorukoos Hi There. Any confirmed arrangements are shared via official updates and schools only. Latest guidance: spr.ly/6012B62y7m

need my a levels to get cancelled so i can go to the june 13th showing @edexcel @pearson plz do something about this

@roua_md3148 Hi There, thanks for reaching out. Please send us a DM, so we can look into this for you.