Pelican

We are proud to show our support for VE Day today by waving our beloved red, white and blue flags! 80 years on, this is our opportunity to recognise, remember and reflect on the sacrifices made by so many in the Second World War.

@Sadik4Pharmacy @LabourNSC @NSLabour @SWLabourParty It was great to welcome you to Pelican @Sadik4Pharmacy; we enjoyed having you!

Great to visit local business @pelican_uk in #Nailsea and meet their hardworking teams. It was impressive to see the work they have done on engagement and customer service. You can find out more and see roles they have available in the local area 👇 careers.ytluk.co.uk/pelican

#ThrowbackThursday - this time last week, we hosted our latest Leadership Event, welcoming the wonderful Nick Elston! These sessions are a great way of getting our leaders together in person and ensuring they continue to have all the tools they need to support our people 🙌

Exciting news 🎉 We are thrilled to be shortlisted in no fewer than EIGHT categories at the South West Contact Centre Forum Awards 2024! #Awards @swccf1

We had a fantastic celebration breakfast at Clevedon Hall this morning for our 2024 Oscars winners! A fitting way of recognising some truly outstanding contributions from our team members over the past 12 months 🙌

It's a popular time of year for us, so we've recruited some team members from across the business as #expert baristas! Here are Nicola and Cat mastering the art of the perfect hot chocolate - squirty cream and marshmallows included of course 😎

People's Council 2024: our first meeting of the year this morning was a fantastic opportunity to hear our latest updates from across the business, share top highlights from the past 3 months, and put forward new ideas! We had some great contributions from our reps 🙌

This week we launched our first ever ‘Academy Reunited’, recapping key learnings for our latest new Customer Service Advisers. The feedback has been fantastic, and we are thrilled to welcome these new team members as they start their #career with us 🙌

This week we proudly launched our 2024 Pelican People Promises 🤩 Created in direct response to our end of year people survey, this will shape our continued support for our team members and, most importantly, ensure that Pelican remains a great place to work for all. #culture

📢 New blog alert! 📢 Read our latest post from Managing Director Oliver Jerrome covering: 🧐 Our Pelican Brief events 🤓 Our '12 Development Days of Christmas' 📈 The latest water industry performance measure 🎄 Christmas celebrations! ow.ly/Ts5u50QvMQU

👌 'Brew Monday' at Pelican Towers - the perfect excuse to catch up and check in with each other over a cuppa! ☕ This week we've been sharing hot drinks and biscuits, running mini quizzes in team huddles & delivering fruit to team members to banish the January blues!

Supporting our team members’ wellbeing is one of our top priorities. We know that line managers have a significant role to play in ensuring that happens, so we’re starting this new year with a refreshed learning module for all our people leaders! #wellbeingatwork

We’re marking the end of the first week of January by revisiting some of last year’s top posts! 👩‍🎓 🏳‍🌈 🙌 🚛 We can’t wait to see what 2024 has to offer! #culture

We held our annual Christmas raffle today, spreading the festive cheer by giving away some top prizes! We invite our team members to purchase tickets every year, and will donate 10% of the proceeds to our quarter 4 charity, @Alzheimerssoc.

Here's one of our favourite recent reviews! 🤩 We are proud of our warm voice approach, where one of our friendly team members answers your call every time - there's not an automated menu in sight! #customerservice

We had a fab day yesterday getting into the festive spirit for Christmas Jumper Day 2023! 🎅 From elves and stockings to reindeer and snowmen, there were some impressive knits on display!

Could you be our next Customer Service Adviser? We are looking for someone who loves talking to people and can naturally build great rapport with our customers and colleagues! Take a look at the full details and apply here: bit.ly/3GxhG0O

We had a lot of fun at our quiz night last week! Here are our worthy winners, who narrowly scooped first place following a tense tie-break. A fantastic opportunity to get together and put our knowledge to the test!

We are excited to launch our brand-new Careers pages! Whether you’re looking for a new role, know someone who is, or want to know more about life at Pelican, why not take a look? careers.ytluk.co.uk/pelican/ #newjob #careers

Today, we wrapped up our 2023 Pelican Briefs! A fantastic opportunity to get our teams together to hear all our latest updates, ask burning questions and celebrate successes. #teamwork