
peteraharris
1.9K posts

peteraharris
@peteraharris
Global Insight leader, hosting CX and digital insight communities that change the dynamic between brand and customer, proud dad and cricket tragic.
Sydney Katılım Kasım 2008
1K Takip Edilen1K Takipçiler


It has been a pleasure to talk to lots of clients this month , I learnt that the most successful brands are balancing the human touch with digitalisation to create impact. Here is my latest opinion piece: bit.ly/3zyMj07
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Episode 6 of our Podcast as arrived. Huge thanks to Royston Lim for sharing his view on the future of insights.
potentiate.com/podcast/roysto… potentiate.com/podcast/roysto…
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The true power of data is realised when it's hlighly-visual AND all in the one place.
Discover how you can get more value from your data and make informed business decisions with this latest blog from Bianca Scott.
potentiate.com/Latest-Insight… potentiate.com/Latest-Insight…
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This is something I’ve been driving towards for a few years now
Platform One@platform1cx
In business, as in life, relationships matter. Here, Peter Harris shares what you need to know about understanding 'Relational Experience'. Once you start thinking longitudinally, you’ll never go back! potentiate.com/Latest-Insight… potentiate.com/Latest-Insight…
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At Potentiate, we're significantly expanding our Online Qual services and to lead the way, we're thrilled to have appointed Jem Wallis - an industry qual legend - as our Head of Agile Qual.
A very warm welcome to the team Jem!
potentiate.com/Latest-Insight…
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We’re thrilled to share with you our first Podcast featuring an interview by Ray Poynter with Matthew Wright, the Aftersales & Quality Director for Renault Australia
potentiate.com/Latest-Insight…

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We’re delighted to announce our partnership with MirrorWave, a New Zealand-based company specialising in longitudinal relationship analytics.
#LongitudinalAnalytics #PoweringHX #HumanExperience #Loyalty #Advocacy #Relationships #BetterTogether
potentiate.com/Latest-Insight…
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Melissa Riley raises 5 questions that you can ask in your business to ensure your both measuring AND managing your customer experience.
#CustomerExperience #MeasurementandManagement #CX #VOC #HX #HXConnect
potentiate.com/Latest-Insight…
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In times like these, having a positive relationship with those around you, including those you work with, can make all the difference. Sometimes it's hard, but there's a way.
potentiate.com/Latest-Insight…
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In today's climate, brands need to be able to rapidly adjust their course to adapt to our new world 🌍...but how do we this confidently and have some level of certainty that customers will respond positively? The answer is to stay close to your customers. potentiate.com/Latest-Insight…
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During lockdown #OnlineQual has seen a huge surge and there's good reason for it - it can be #faster, #cheaper and #moreeffective than traditional face-to-face methods.
potentiate.com/Latest-Insight…
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A whole lot of happiness here at Potentiate as we celebrate our debut on the Global @GreenBook Top 50 Most Innovative Company list. We’re also the #1 APAC Head-Quartered company featured.
potentiate.com/Latest-Insight…
#Innovation #GRITTop50 #GRIT #HX #BetterTogether
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The @GRBN_org conducted the 4th Global Trust Survey in ten countries across the globe. As a Board Member of @amsrs_au, here’s what our CEO, @peteraharris uncovered.
potentiate.com/Latest-Insight…
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We spoke to over 11,000 Aussies to uncover what human behaviours we can expect in the coming months.
To help your business plan for the future post-COVID, we're inviting you to our #ComplimentaryWebinar on 2 June.
potentiate.com/Latest-Insight…
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