Petfinder

Our shelters and rescues are overfilled with adoptable pets. Want to help? Adopt or foster a pet today on Petfinder: petfinder.com

@DustinReavis We're sorry to hear about this, Dustin. We recommend clearing your browser cache before trying again, and if this issue persists, please DM us with more information. Thank you.

@petfinder your website is unresponsive.

@aciabuca1 We're sorry to hear that you're encountering this issue with our app, and we appreciate you letting us know. When you have a moment, please DM us so that we can learn more. We look forward to hearing from you.

@petfinder your app isn’t allowing to apply for adoptions, do better

@TimLorsung Thank you. We will share this with our team.

@petfinder As of now A work around was to using Edge InPrivate window. so far its working this way.

@petfinder your website is clocking again! I've cleared Cookies and history and still clocking. I use Edge and chrome, and both are having issues! even a reboot and still clocking.

@TimLorsung We're sorry for the trouble with our website, Tim. Please try clearing your cache and cookies. If you still can't view the cats, please DM us screenshots so we can troubleshoot further.

@petfinder On the home page, I select "cat", next page doesn't fill with images with cats and the button in the upper right corner is buffering, I believe it's a sign on button.

@petfinder your website is clocking again!

@Beachducky Thank you for reaching out. We're sorry to hear that you're having difficulty using petfinder. Send us a DM, so we can gather more details.

@petfinder I give up using Petfinder…get a tech guy and figure out what’s wrong!

Our shelters and rescues are overfilled with adoptable pets. Want to help? Adopt or foster a pet today on Petfinder: petfinder.com

@mattydrogers We’re very sorry to learn about the issues you’ve encountered. We are aware of these issues, and we are confident we will be able to better serve our users with our new platform once they are resolved. Thank you for your patience.

@petfinder will this ever be fix? Really frustrating when I see a dog go click on it then see this or go to click on a new page and get this or simply just get this. I can see at most three dogs then this.

@Christi225650 Please know that Three Little Pitties Rescue does list their adoptable pets on Petfinder. To allow your search to include out of state pets, please check the box in your search filter. We hope this helps.

@petfinder Hey Petfinder please allow Three Little Pitties Rescue/ Transport in Texas to resume listing animals for adoption with you. I am adopting a cat from them today and I found her on Petfinder, but now since they are not “local” you won’t let them list animals anymore. ☹️

@mattydrogers We’re very sorry to learn about these issues. We recently relaunched our website and app modernize our services and unlock new capabilities. Unfortunately, the technical upgrades have resulted in some temporary technical glitches that our team is working diligently to resolve.

@petfinder I have for the last 6 months been checking your site because I want to support not buying when so many need homes but for the last few weeks your site is unusable. When it loads it's pretty but it's also loaded with issues & now I rarely review 2 pages before giving up

@aliceorrell We’re sorry for the frustration. Our Dec 2 relaunch caused some temporary glitches, and we’re working urgently to fix them. We’re confident our new platform will serve users even better once resolved. Thanks for your patience.

@petfinder What the heck? You have been down for weeks! You owe your customers refunds and belly rubs!

@josephandher Thank you for reaching out. To include out-of-town pets that can be transported to your area in your search, please check the box found at the bottom of the search filtering options labeled "Include out-of-town pets that can be transported to your area."

@petfinder Why, with the latest software update, you chose to hide pets listed as out of town as the default? This is crippling to the rescues that depend on the filtering being set to showing those out of town to help with them finding homes in other areas. Disappointed.

@LisaZap58010063 Thanks for sharing. We understand how difficult this has been and the impact it has on animals finding homes. We are aware of the issues and our team is diligently working to fix them. We apologize for this and encourage you to check back later for updates.

@petfinder Your new update is making it more difficult for these animals to find their forever homes. You have been given some good information, but fail to accept it. I don’t want to believe your organization would like to be responsible for even more homeless animal’s deaths.

@RadaNotSay We appreciate you taking the time to let us know about the issues you’ve experienced since our new site launched on December 2nd. Your feedback is important, and we want you to know that our team is actively working to resolve these known issues as quickly as possible.

@petfinder come on lol

Hi @petfinder please give folks more than 3 weeks in a busy holiday season?? I use the API in several dog charity websites that I run for free and now I have to redo the widgets in all them on short notice when my work is busy. That's not how you should deprecate features :(

@Twikii We apologize for the inconvenience you’ve experienced with our new site. Our team is actively working to resolve these issues as quickly as possible. We truly appreciate your patience and understanding as we work to improve your experience. Please check back later for updates.

@petfinder Congrats on the site update. Unfortunately, ruined the functionality. Search brings up 1 listing where there were 6 pages for the same search before the update. And you can't save the search criteria, anymore, so that's fun. Pet-I-Know-Something-You-Don't-Knower, now.

@VtZeke We are aware that this is a consistent problem for some, and our team is diligently working to fix the issues promptly. We apologize for the inconvenience and ask that you hang tight while we correct the issues, and please check back later. Thank you for your patience.

@petfinder The new website update really sucks! The “favorite” list of dogs I had has disappeared, when I try to search for dogs it just says “error loading results, please try again” Your website is now not providing the service for which it was created! If it ain’t broke, don’t fix it!

@gtfyudl24116531 All adoption groups on our site undergo an application process before they can post their pets. They must also provide a letter of reference from their primary veterinarian. If you have a question regarding a specific group's adoption policy we would suggest contacting them.

@petfinder you indirectly perpetrate pet overpopulation by allowing so-called "rescues" with OUTRAGEOUS, UNREASONABLE requirements. Any org that requires someone to have had a cat before should be BANNED from your platform! You are part of the problem if you allow this!

@phillipm61 Thank you for your interest in Rory and for using Petfinder! To inquire, just go to the Pet Profile page and click the “Start your Inquiry” button or use the group’s direct contact information listed underneath the buttons. If you need any further assistance, please let us know.

Is Rory the cat that had the eye surgery, still available?@petfinder

@Who_knewit Thank you for sharing. Petfinder is a website for nearly 12,000 animal shelters and rescue groups. We do have requirements in order for members to post their pets on our site, and we take concerns regarding our members seriously. Send us a DM when you have a chance. Thanks.

@petfinder you know, if you didn't turn getting dogs adopted into a business, you'd probably have way more success and these poor dogs wouldn't be up for adoption for years on end bouncing from foster to foster. $800 for a re-homed dog is bloody insane and just appears as greed.

@gtfyudl24116531 Petfinder is a website for nearly 12,000 independent animal shelters & rescue groups to post their adoptable pets. Each operates independently & handles its own pet inquiries & pet adoptions. We’re sorry to hear you may have had a negative experience. DM us so we can learn more.