PillPack

@OriginalPeachNH Hi Chris. Thanks for bringing this experience to our attention - we take your feedback seriously. Due to privacy laws, we're unable to assist with account related issues directly via social media. Please give us a call at 855-745-5725 and our team will be happy to help.

What a joke, ever since the @Amazon acquisition of @PillPack, the fulfillment processes are suffering. They send me emails stating they need an authorization, but my doc sent it in days earlier. They have no recourse or plan to fix it. What a joke.

@Trumpman2024 Thanks for bringing this experience to our attention-we take your feedback very seriously. Due to privacy laws, we're unable to help with account or medication related concerns directly via social media, but please give us a call @ 855-745-5725 and our team will be happy to help.

@PillPack is great for regular prescriptions, but if you need a life saving drug, use someone else. They are consistently late on shipments, and have zero sense of urgency.

@SummerDashe Hi Summer. Thanks for bringing this experience to our attention! We've escalated your feedback to our Customer Care team and an account specialist will be in touch shortly if they haven't been already.

Anyone else with @PillPack? A random drug prescribed by a doctor I have never seen just appeared in my account. Has @PillPack had a security breach? The live chat feature failed while I was on on it. I’ve contacted them via email. This is really bizarre. I’m a tad concerned.

@iam_seanbond Thanks for bringing this experience to our attention - we take your feedback seriously. It looks like you've had the opportunity to connect with our Customer Care team to address your concerns. If you have any further questions, please don't hesitate to reach out: 855-745-5725.

@PillPack Here we go again with UR flaming incompetence... You CANCEL a Prescription because my Doctor was increasing the MG's & Leave me with NOTHING then tell me My Doc has to write a new Scrip... He DID but YOU'RE NOT Filling it until the Middle of Apr? R U F'ing Kidding ME?

@fagamericano Hi Damián, thanks for bringing this experience to our attention. We'd like the opportunity to help, we just need a little more info to do so. Can you please DM us the phone number or email address associated with your account? Thanks in advance!

Well just filed a complaint about @PillPack with the @CAPharmBoard about some big issues with my meds and their disappearance. Lets hope the CA Pharmacy board can get some sense into Pillpack and their shady practices.

@mocheeksleo Thanks for bringing this experience to our attention. Our customers’ privacy and security is our top priority. We'd like the opportunity to look into this further, we just need a little more info to do so. Can you please DM us the phone number associated w/ your PillPack account?

@PillPack @PillPackHelp your security voice prompts have been broken for close to a year. nevermind how frustrating it is, how secure is your customers’ data if you just leave an error like this for so long. @amazon fix it please.

@AchillesXC2 Thanks for bringing this experience to our attention. We'd like the opportunity to look into this further, we just need a little more information to do so. Can you please DM us the phone number associated with your PillPack account? Thanks in advance.

Truly shocking stuff from @PillPack! My wife’s absolutely necessary medication has been delayed for multiple days now and @PillPackHelp has no way to help!

@dpk_travels Hi David, thanks for reaching out! Our service is currently only available in the U.S.

@amisawhney Hi Amitoj, thanks for taking the time to share your feedback. Please give us a call at 855-745-5725 or email hello@pillpack.com and our team will be happy to address any questions or concerns you may have.

@ritarisserchai Thanks for your interest in PillPack! Because insurance plans are often served on an individual basis we need a little more info to determine if we're compatible with your provider. You can enter the necessary info on our website or by calling 855-745-5725.

@PillPack It's been 4 years. Do you work with Kaiser?

@beach49r Thanks for bringing this experience to our attention - we take your feedback seriously. We're unable to assist with account/medication related concerns via social media, but please give us a call at 855-745-5725 or email hello@pillpack.com and our team will be happy to help.

@PillPack Despite several phone calls and Pill Pack’s promise they truly care about their patients, my medication has not been delivered. I have 90 day prescriptions and Pill Pack continues to fail to keep my supply filled. I now have to scramble to have my medication filled locally. Just terrible, they just don’t care.

@NRIFirePhotos Hi Ken, thanks for bringing this experience to our attention. We take your feedback seriously. We've escalated your feedback to our Customer Care team and an account specialist will be in touch to address your concerns.

@PillPack so you lost my prescriptions in shipping that were supposed to be delivered last Thursday and now you want ME to pay more copays on the reshipment on same meds? Then the new shipment was promised this morning and they’re still not here….

@Smac813 Hi Susan. Thanks for bringing this experience to our attention. Due to privacy laws, we're unable to discuss account or medication details via social media. Please give us a call at 855-745-5725 or email hello@pillpack.com and our team will be happy to look into this further.

Pro Tip: Make sure you always get digital prescriptions from your doctor (also known as e-scribes). Traditional paper prescriptions can only be processed in person, risking germ exposure. Digital prescriptions are the smart way to fill your meds: help.pillpack.com/hc/en-us/artic…

@fmchaar Hi Frances, thanks for bringing this experience to our attention. We'd like the opportunity to help, we just need a little more info to do so. Can you please DM us the phone number associated with your PillPack account? Thanks in advance!

@RichieNJ Hi Richie. Thanks for bringing this experience to our attention! We'd be happy to have a member of our team reach out to see how we can help. Could you please DM us the phone number associated with your PillPack account? Thanks in advance.

Not happy with @PillPack or perhaps Healthcare in America as I am forced to seek help from @nurxapp for a month's supply of medication because @amazon PillPack is shipping is too close to when I run out. I need extra pills so I am not waiting at the mailbox for daily meds.

@jeffkukral You can enter the necessary information to determine compatibility on our website or by calling and speaking to our team: 855-745-5725. (2/2)

@jeffkukral Hi Jeff, thanks for your interest! We're contracted with most major insurances, including most forms of Medicare Part D and some state Medicaid plans, but because plans are served on an individual basis we need a bit more info to determine if we're compatible with your plan. 1/2

@PillPack does PillPack accept Medi-CAL.

@om Hi OM - thanks for bringing your experience to our attention. We'd like the opportunity to help, we just need a little more info to do so. Can you please DM us the phone number associated with your PillPack account? Thanks in advance!

We shouldn't depend on @amazon for any medical requirements. Pretty certain that @onemedical will deprecate and become deplorable, much like @PillPack, which has been destroyed by @amazon and its optimization. Amazon shouldn't be allowed anywhere near healthcare. Truly terrible!

@jencarr1229 Hi Jen, thanks for bringing your experience to our attention. We'd like the opportunity to help, we just need a little more info to do so. Can you please DM us the phone number associated with your account? Thanks in advance.

@PillPack When did you get your Doctorate and become my Dr to determine I can skip daily meds for a month to fit your shipping schedule? I have to call and yell about it every month. How do I fix this and you do your job I’m paying for?

@iam_seanbond Thanks for bringing this experience to our attention. Due to privacy laws, this isn't something we can help with directly via social media, but we've escalated your feedback to our Customer Care team and an account specialist will be in touch with you to help.

This @PillPack Trainwreck NEVER Ends does it @tjparker & @JeffBezos ??? You are a complete and Utter Failure as this BS Problem has been going on since February and here we are in May and it's STILL a complete and Utter Mess due to the incompetence of the people at Pill Pack!