Po-Chung Chen

@HernadezNate @TurkishAirlines I agree!! Never fly @TurkishAirlines

@pochungchen @TurkishAirlines 💯 never fly Turkish air

For the flights departing from an arriving in the United Kingdom, 5% of the ticket price paid with TK Wallet will be credited to your TK Wallet as TK Money! #TurkishAirlines

@HernadezNate @TurkishAirlines Terrible!!!

@pochungchen @TurkishAirlines Worse airline that’s for sure!!

After all that and the promises to help @TurkishAirlines has been ignoring me for 2 days. They give up on their customers because they are egotistical and don’t care about business. They don’t believe in servicing the customer, only about what they want, not the customer!!!

The most incompetent airline in the world @TurkishAirlines!! I’m never going to stop letting the world know how bad they are. They don’t deserve to service people. I want them to shut down!

At this point they are forcing me to “miss” my flight as it’s booked for the wrong destination and then blame it on me for missing my flight when I honestly don’t think anyone in their right mind would unwillingly fly to the wrong location. @TurkishAirlines

They manipulate you to believing they are helping to buy themselves time, then they make you think you have a resolution only to see they have closed your case. Absolutely no communication at all between them & customers. They want to upset you and lie to you. @TurkishAirlines

Seeing @TurkishAirlines play games is manipulative. They’ve been responding to me that they are escalating my feedback/ helping, but in the last few days the 2 feedback resolution I got are them just completing the form. Not a single word said. They are lying to their customers.

@TK_HelpDesk There is less than 48 hours before my flight and I have been waiting for days for an answer. So what you said is absolute bullshit. Otherwise you’d have solved it by now. It’s not rocket science.

@pochungchen I am deeply sorry for the situation you are facing. Our dedicated teams are already working on investigating the matter and they will get back to you with a resolution at the earliest. I appreciate your patience and understanding in this matter. Thank you. ^Erhan

This just goes to show the customer care @TurkishAirlines has for its customers. The care is non existent. I am not getting on a plane that is flying to the wrong destination. I think anyone would feel the same. The incompetency of the airline has caused this trouble.

@PicturesFoIder Truth bomb.

Your thoughts ?

Its pathetic it takes @TurkishAirlines a week to help me resolve this. I feel fearful for any one of their kids or family when they need help and it takes them one week to attend to a matter to “come up” with a resolution. This is not how the world works, clearly they’re asleep.

I am not sure what do. Not flying to the wrong destination but also don’t want to lose the flight and buy a new one. @TurkishAirlines keep lying to me they are coming up with a resolution but it’s been a week. This is a complete lie.

Been almost a week I am battling with @TurkishAirlines. Responses are getting slow, 3 days + and still waiting for no resolution. Flight is in 48 hours flying to the wrong destination. Not my fault, I didn’t make the change. The airline won’t help me. I am in despair about this.

@TurkishAirlines CAN ABSOLUTELY GO FUCK THEMSELVES TO HELL!!!!!!! I’ve had it!!!! They are manipulative, liars and absolutely inhumane!!!!!! I hope the airline closes down today!!!!!!

@TurkishAirlines Doesn’t matter if you’re treating customers like shit and flying them to the wrong destinations.

Guess who showed up at the Paris Air Show with a world record? Yes, we still hold the Guinness World Record for flying to more countries than any other airline. #TurkishAirlines

@TolgaUluser @maxi_boy_dal @TurkishAirlines Sorry to hear. I paid for a flight to be changed and they changed it for the wrong destination. Now I’m flying to the wrong place. No willingness from them to help. It’s absolutely ridiculous how robotic and inhumane they are.

@TurkishAirlines They were once among the world's top five airlines, but now they are scamming passengers. This is a complete disgrace; they have officially stolen my money for the flight they canceled. 🤦‍♂️

We’re proud to be honored with the APEX 2025 Best in Airline Award for Wi-Fi! Whether you’re reconnecting with loved ones or powering through work at 30,000 feet, our seamless in-flight Wi-Fi keeps you connected to what matters most. #TurkishAirlines

@maxi_boy_dal @TurkishAirlines Honestly I didn’t have a problem with them. I’d rather have a headset problem than having my flight booked to the wrong city with 0 responsibility taken. Now I’m flying to the wrong destination for a mistake that was not made by me. I don’t see how they CANT do anything about it.

@pochungchen @TurkishAirlines Yeap sounds about right! They are to worried about their headsets! #turkishairlines is horrible.

…This specific time I need their help, they are completely unwilling to listen and to help. They ignore my request and are inhumane about it, they have no understanding and respect for the customer and are robotic in their service. There are no humans there!! @TurkishAirlines

…. In the last few months flying with them I have recommended quite a few friends to this airline. It was the best airline I have encountered in the 74,000 miles I’ve flown in the last year…@TurkishAirlines