POSB

@ringaling29 Hi, We'd like to advise that your social media interactions are separate from your banking profile for confidentiality. Please provide your contact number so we can connect you with our customer service team for account-related assistance. Thank you. twitter.com/messages/compo…

@posb Hi there. Thanks for responding. What details do u need EXACTLY fr me (apart from what's already on your OFFICIAL BANK RECORDS - including my EMAIL address. POSB's DigiTech Dept can hence RETRIEVE my said email thread, yes)? FYI I hv NO ACCESS to my previously registered mobile.

Can @posb Singapore kindly FWD my following msg to CEO DBS bank S'pore pls: I was using the VTM at West Coast CC on Wed 22 Apr 2026 to: 1. REPLACE my 2 compromised credit cards 2. Clarify WHY ur machine indicated I have TWO VISA cards (I am only holding on to ONE now).. 1/2

@ringaling29 Our apologies for the inconvenience caused. We'd like to further assist but we regret that we are unable to discuss any account-related information via any social media channels. For clarification may call our hotline at 1800 111 1111 for assistance. Thank you!

Can @posb kindly FWD my following msg to DBS bank pls: Was using the VTM at West Coast CC to: 1. REPLACE my 2 lost credit cards 2. Clarify WHY the machine indicated I have TWO VISA cards (am only holding ONE currently) and 3. UPDATE my personal particulars Strangely.. 1/2

@888Rkch888 We understand how frustrating this situation is and sincerely apologise for your experience. Please send your contact information via DM so, our team can reach out. Also, let us know your branch location for better assistance. twitter.com/messages/compo…

@posb U shld seriously reflect on your 1st day of new notes withdrawal system,old folks q 2.5hrs end up leaving in disappointment, $10 running Low tag changed, soon after that, $10 went zero after 2 paxs’ withdrawal, what kind of notification is that? Any idea how many q for nothing!

UPDATE: Services are now back to normal. Thank you for your patience.

@KadirVedachalam Hi! Check this out: go.posb.com.sg/49i317n and click on the chat icon located at the lower-right hand side part of the screen. Click the menu button > Contact Me > Leave Us A Message > View Answer > Proceed to Authentication.

@posb Sir/Madam, I had account with POSB Singapore in Singapore...

@posb Hello, is there an email contact for customer service? I need help to retrieve past statements from a few years ago. Can you please advise? TIA.

@jyotsna_ramani We appreciate the confirmation. Please allow our @digibank colleagues to assist you on this matter. They will be in touch with you. Thank you.

@dbsbank I can shre status report separately bt can u plz help in waiving off for the first n last time as Humanitarian basis. 1 time gesture. Im trying since long I really need this to be waived off. I can show im facing battle as im victim n sole earner in my family. Plz DM

@MaheshNGowda Sorry to hear about this situation. Based on the screenshot provided, our @digibank team will be able to address the matter for you. They'll be in touch soon. Thank you.

@dbsbank @DBSBankIndia @Bajaj_Finance @Bajaj_Finance @RBI after that your, your threating like your giving to collection agency, who will pay maintenance charges for suspended card ?

@dbsbank @Bajaj_Finserv @BandBajaateRaho Dear DBS, your charging the credit card charges on the card which is requested for the Suspended, when am not using your card how can you charge the card charges, how can you guys enable the Suspended card without our permission

@MaheshNGowda You've reached DBS Singapore X's account. We're tagging DBS India @digibank to better assist you. Thank you.

@sagaro Noted on this! Kindly wait for our call tomorrow then. Thank you for your patience.

@posb Anytime tomorrow is fine. But call me on my India number, which I have shared on the digibot.

Having a terrible time with @posb @posbcare and @dbsbank Singapore. Their customer service is non-existent if you aren't in Singapore and can't visit them physically at the branch. Every tiny thing they will force you to fly to SG and visit the bank in person. Why?? Why?? Why??

@sagaro Seeking your kind understanding as we escalate your case to our Customer Relations Team. May we know if you have preferred callback timing tomorrow?

@posb I have sent it. It is so painful. Like why can't you just email? Like I have to login. Then get otp. Then click digibot icon. Then click contact me. Then click view messages. I can't do this on app. I have to visit the website. Like why is it so pathetic customer experience.

@sagaro We acknowledge your feedback. We'd like to understand what happened. Could you please drop us a secured message via DBS Digibot? Kindly include a screenshot of your post. We'll arrange for the relevant team to reach out to you.

@posb I have dropped enough messaged on digibot. It is not helping. All they tell me is "Fly to Singapore and visit the Yew Tee Branch personally to unfreeze my account". I am not in SG right now. And I don't plan to be there. Even to extend usage of my account, I need to visit SG.

@sagaro We acknowledge your feedback and apologise that your experience didn't meet your expectations. We're committed to providing a positive banking experience, and we'd like to understand what happened. Could you please drop us a secured message via DBS digibot. Thank you!

@posb Please change your profile description. You aren't neighbour first. You are bureaucracy first, thugs second, bankers third.

@sagaro That's certainly not the experience we want for our customers. Do reach out to us via DBS Digibot, the chat icon on our DBS website. Kindly choose to leave a message so our customer service team may assist you further. Thank you.

@posb I deeply regret not having opted for OCBC or Citi or HSBC or any other bank in SG and instead got scammed by POSB.

@sagaro We're sorry about this incident. We would like to learn more about what happened. Please leave us a message via DBS Digibot. We'll highlight this to the relevant team to reach out to you. For immediate assistance, please call us at 18001111111. Thank you!

@Jun1911H Hi JunioL. If you prefer messaging, please visit go.posb.com.sg/43CDfIZ and click on the chat icon located at the lower-right hand side part of the screen. Click the menu button > Contact Me > Leave Us A Message > View Answer > Proceed to Authentication. Thank you.

@posb I am unable to speak to someone to unblock my card while in overseas. I did not receive any call. Am I able to send a message through internet banking?

@DJNicShogun Hi there @DJNicShogun. Our apologies for the inconvenience caused. The bank strives to provide the best possible experience to all our customers, and we regret that we were not able to meet your needs. We truly appreciate that you have shared your feedback with us. Thank you.

@Na2MGSO4 Hello there. How can we help?

@jh79176862 We hear you on this, @jh79176862. Please allow our @digibank colleagues at DBS India to assist you on this matter. Thank you for reaching out to DBS Singapore team.

@SGCoin_Official Hello! We understand that our customer service team has spoken to you in reference to your concerns. Thank you for allowing us to address this for you. Please enjoy the rest of the day! Take care!

@posb I wrote email already, I want to receive a call, come to my inbox I’ll provide my HP, ask your agent to call me. I’m really sick of your service now and days

@posbcare @posb I’m seriously disappointed the way you operating you call center , there is no people to talk. Just machines. Your system never ever prompt to speak to customer care officer. What the hack is this? Such a worst customer experience with your bank.