Prose

@OpHaveItAll @BBBTriCounties @BBB_Charlotte Hi there! Please send us a dm or email at hello@prose.com so we can look into this for you

.@proseofficial operates unethically and does NOT cancel subscriptions. I’ve received two orders after cancelling and of course that means I’ve been charged. @betterbusinessbureau @BBBTriCounties @BBB_Charlotte

@KerryPelkey55 We're so sorry to hear about the trouble with our site and the missing confirmation email. Please send us a DM with your order details so we can look into this for you right away! ✨

@proseofficial Attempted to contact on website but it would not send. I placed an order and got charged for it but no confirmation email when it’s going to ship. How do I find out?

@Teri_16 No worries—please email us at hello@prose.com with your account email and details so we can help! 💕🤍

@proseofficial I am unable to message you, I just tried.

I am really upset with @proseofficial - I have a calendar reminder set to delay my order, yet I just received an email thanking me for my order.

@AltJennyG1 @_sorrengailll Hi there! We are sorry to hear that you aren't impressed with your custom products and we'd love to assist further! Please send us a message with your Prose account email address & some more details about your experience. Thanks 💓

@_sorrengailll Don't fall for the Prose shampoo ads. It's not terrible. But it just didn't do anything better for my hair than a supermarket shampoo. Huge waste of money!

Girls, what if each of you shares the worst make up product you’ve ever bought, so the rest of us don’t waste money for nothing? I’ll start: olaplex shampoo

@west_debor22252 Hi there! We're sorry to hear about this. We see a member of our team is assisting you and has sent an email with the next steps for your refund and cancellation Please check your inbox at your convenience for more details. Thank you! ❤️

@proseofficial Cancel my subscription

how it started how it's going

@west_debor22252 @1eemeow Hi there! We're sorry to hear about this. We see a member of our team is assisting you and has sent an email with the next steps for your refund and cancellation Please check your inbox at your convenience for more details. Thank you! ❤️

@1eemeow @proseofficial Prose is a subscription scam. Just keeps sending product despite cancellation.

when i win the lottery i wont tell anyone but there will be signs (im going to get prose hair care)

@ShayThelen Hi, we’re sorry to hear about your experience. Your safety and satisfaction are top priorities at Prose. Please DM us with your Prose account email and a few more details so we can look into this further. Thank you.

@proseofficial cause my hair to fall out. I messaged to make sure my subscription was cancelled and they pretty much told me it was my fault that my hair was falling out. I saw doctors and had tests ran, all clear. Yet when I stopped using Prose my hair stopped falling out.

@geena_hunt Obsessed with this style 😍✨

@goforthinpeace @TraditionSarah Yay! We love being a part of your routine! 💚

@TraditionSarah My hair needs to be washed more often. If I want any curl, I do a bun for heatless curl immediately before the event on freshly washed hair. Prose was a game changer.

Anyone else plan out their hair like me? Today I’m washing and round brush drying it, so tomorrow I can curl it and it will hold the curl, so Christmas morning all I have to do is touch it up. 🤷🏼‍♀️

@bossbratbimbo @lagothputa this makes us so happy to hear! 😊💚

@lagothputa I use prose for all my hair care

on just my body - dry brushing, applying chemical and physical exfoliant, body wash, body oil, shaving. scalp mask, hair mask, shampoo, conditioner. brush my entire mouth and teeth, floss. oil cleanse and wash face.

@LJensen746 @pmchx We are sorry to hear this and would love to chat further. Do you mind sending us a DM with your Prose account email address and some more details about your experience? Thank you!

@pmchx @proseofficial This company is nothing but FRAUD

New packaging! Previous one started to look old… Now it feels like prose hair care used prose skincare! @proseofficial, ilysm.

@JosiKaye Hi there! We’re so sorry to hear you’ve had trouble reaching us and want to get this sorted as quickly as possible. Could you send us a DM with the email associated with your Prose account and a few details about your experience? We’ll look into it right away. Thank you

@proseofficial my order was sent to the wrong address, despite my default address being the correct one. I’ve reached out to customer support and have not heard back yet

@mlhutter17 💕 💕

@cincymom42 Hi! We're so sorry to hear that your custom formulas are missing the mark! We'd love to help you with this by reviewing and refining your formula as needed. Do you mind sending us a DM with your Prose account email address and some more details about your experience? Thank you!❤️

@slgtlyscatt3red Yay! You have no idea how happy this makes us to hear. Thanks for sharing your experience with us 😊💓

@gertieok @mandalynns23 We're so glad to hear you're loving your custom routine! Thank you for sharing your experience with Prose 😊

Biolage and Pantene are equally bad for your hair Quality products that make a massive difference in your hair: Unite (only available at participating salons) Prose (easy online, they make the formula based on your hair survey and pictures) (That said—I just do water and weekly Hydrogen peroxide now!!)

@CcNeiko Can't wait to hear what you think! 💕

It’s here! I’ll give my review in 30 and 60 days. | Prose Hair Review Thread |

@AmeliaAmorXOXO @angeIicdoll You have no idea how happy this makes us to hear! Thanks for being a part of the Prose community 💕

I’ve been a “high end hair product” person for a few years now & have tried just about every fancy product I could find at this point. I feel VERY confident saying that I think higher price + better marketing ≠ better quality. I just switched to Pantene again. 🫣

@AdolfoPest20302 We are so happy to be a part of your routine! 😊💚