Glen

@lufthansa on line check in is down and it has been all day. Tried from 3 different devices, on the app and on a web browser. Simply says “data collection failed”.

Raffles 2026, 6th June 20:00 @ George & Crown WF1 1 UQ

@wearejames “Crash” didn’t make the cut? Imagine!

OUT NOW - the band's career-spanning collection Nothing But Love - The Definitive Best of James. Play, stream and shop here: james.lnk.to/NBL #James #NothingButLove #TheBestOf

@northernassist in error I bought single tickets for my return journey this morning. How can I upgrade to return (wouldn’t be an issue in Manchester where single are half price of return)

@northernassist “May”?????

@rafflesglen Hello Glen, this scheme may come to other areas in the future. ^VR

@northernassist , why only Manchester? Simpler, Fairer Rail Fares for Greater Manchester    From Sunday 7 December, buying a ticket within Greater Manchester will be easier.— passengers will now have two simple fare choices: 1. Anytime - single/return 2. Off-Peak - single/return

@bbc5live Isn’t there some “insider trading” going on? Trump crashes the markets so he and his chums can hoover up the cheap stocks, then abandons tariffs with no notice (except to his chums) and stocks return to previous values?

@lufthansa The worst feeling: getting a text to say your flight is cancelled, then you’re bounced from the rebooked flight, and 3 months later still no compensation or refund of expenses

Cruising above the clouds! ✈️🌤️ #Lufthansa

@NOWHelpTeam What’s going on? You hoping I’ll back down? I won’t….

@rafflesglen Hi Glen, We want to help get this finally resolved Please can you send us an email and we can get an agent onto your case cs@nowtv.now.com

@NOWHelpTeam why is it IMPOSSIBLE to converse with someone that cares about customer service? Stop hiding behind inflexible “chat”

@NOWHelpTeam I’m still waiting. Your idea of customer service needs a rethink, it’s terrible. Are customers simply a nuisance, to be ignored?

@NOWHelpTeam Still waiting

@NOWHelpTeam You really excel at this, don’t you 😂. I emailed this address, and the response came from Hong Kong, saying they were only responsible for that region

@NOWHelpTeam No. They are not. They have scripts that they won’t deviate from. They don’t try to understand the issue. They don’t listen. As you don’t listen, as I already said I wasted 30 minutes on chat. So find me someone that will listen and act upon my complaint. Get them to contact me

@rafflesglen Hi Glen, We appreciate that you purchased the sports pass for the F1 Our teams are able to help you on the Live Chat for TV enquiries and help get a solution for you

@NOWHelpTeam I bought a day pass on Saturday, timing it so that I could catch some of the F1 qualifying, but ensuring that the 24 hour pass ran to the end of the race. The clocks went back, you ended the pass after 23 hours. And I can’t complain on your website because it’s broke

@NOWHelpTeam Once again, you pretend that you’re interested in the details and want to “help”, then you go silent. The worst kind of customer service

@rafflesglen Hi Glen, how can we help?

@NOWHelpTeam Please don’t waste my time by sending me to “chat” for another 30+ minutes with someone who doesn’t try to understand the problem

@NOWHelpTeam I bought a 24 HOUR pass to watch the F1. I timed the activation of the pass to ensure that it would still be valid for the duration of the race. However, the clocks went back for Daylight Saving time, and you terminated the pass after 23 HOURS.

@NOWHelpTeam Are you so confident of the quality of your product that you don’t think good old-fashioned customer care is necessary? I can assure you that you’re sadly mistaken

@rafflesglen HI there, We do not have a phone line for TV queries If you are requesting for a refund please use this form here: help.nowtv.com/article/reques…

@NOWHelpTeam Great. I spent 30 minutes chatting with someone who didn’t want to understand the issue, wouldn’t connect me with a manager and then disconnected the chat. I’m now on the ceiling spitting blood. You better find me a manager and quick

@NOWHelpTeam So what’s happening Now tv?

@rafflesglen Hi Due to security and verification we cannot access account queries I appreciate you have had difficulty with self serve but if you use this link her to speak to one of our agents via Live Chat: help.nowtv.com/get-in-touch