Sagar Rajdev

@NetMeds Extremely disappointed with the handling of my lab test booking. Ticket No.: 783998231774 Booking ID: 17837001621881156745 Order ID: FY6A511AC1013F2F7296

@NetMeds @healthians @NetMeds My first experience with Netmeds Diagnostics has been extremely disappointing. I will never use it again & will strongly advise my friends and family against booking lab tests through Netmeds. I will be sharing my experience across relevant social media platforms.

@NetMeds @healthians @NetMeds Four days. Multiple escalations. Zero answers. Please provide my reports.

@NetMeds Extremely disappointed with the handling of my lab test booking. Ticket No.: 783998231774 Booking ID: 17837001621881156745 Order ID: FY6A511AC1013F2F7296

@NetMeds @healthians @NetMeds Since 4:09 PM today, I have been repeatedly told that my issue has been "escalated to the concerned team." Even after escalating on X, I have received the exact same response. Who is this "concerned team" that doesn't seem to be concerned at all?

@rajdevsagar05 @healthians Please be informed that we have escalated the issue to the concerend team, we will notify you with an update at the earliest.

@NetMeds This is an important lithium level test required for ongoing medical treatment. Please stop sending generic responses and provide a specific status update and my complete reports. @NetMeds @healthians

@NetMeds It has now been several days since my sample was collected. Despite repeated follow-ups, I still have: • No reports • No timeline • No confirmation whether my sample is still viable • No callback despite repeated assurances

@NetMeds This is what everyone has been telling me for last 48 hrs

@NetMeds I even contacted @Healthians, but they confirmed they cannot share the reports because the booking was made through Netmeds. This delay is affecting an important lithium level test required for my doctor consultation. Please provide my complete test reports immediately.

@NetMeds @NetMeds Sample was collected on 11 July 2026 (9:30 AM), and the promised report date has long passed. Despite multiple calls to customer care, a formal email escalation, and repeated assurances of callbacks, I still have no reports, no timeline of my sample status.

@JioCare My compensation claim of ₹25,000 for deficiency in service remains unanswered. NCH Complaint No. 9542098 remains in process. Is this what Jio considers transparency and customer grievance redressal? @JioCare @reliancejio

@JioCare More concerningly, your Appellate Team has claimed there was "no delay in resolution" despite the documented timeline.

@reliancejio @JioCare My JioFiber connection has been down since 16-Jun-2026 due to a damaged fiber cable. Despite repeated assurances, 4 scheduled engineer visits have not been honoured: • 16 Jun, 5–6 PM • 17 Jun, 10–11 AM • 17 Jun, 5–6 PM • 18 Jun, 7–8 PM

@JioCare Thank you for the update. My concern is no longer restoration of service, which has already been completed. The issue under investigation is the 80+ hour outage, repeated missed commitments, engineer unavailability, and the statement that there was "no delay from Jio's end".

@JioCare @reliancejio @JioCare @reliancejio An 80+ hours outage with multiple missed engineer commitments being termed "no delay" raises serious concerns. Awaiting a detailed written justification.

@JioCare @JioCare @reliancejio Jio Appellate Team called once at 18:03 hrs. Due to Truecaller spam filtering, the call did not connect. The number has now been unblocked. However, at 18:04 hrs Jio emailed that there was "no delay in resolution from our end."

@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.

@JioCare @reliancejio Service restored after 80+ hours. What should have been a simple fiber repair turned into multiple missed commitments, unanswered escalations, and repeated follow-ups across customer care. Restoration is appreciated. Accountability and compensation are still pending