Ravya D

And they just closed the case without solving it. Like what about the money I paid for our stay overnight out of my pocket that wasn’t even our fault?

It’s been almost 5 months and @flyPAL didn’t even bother to compensate the amount I have paid out of my pocket when they cancelled their flight in Seattle. I had my toddler with me and all they offered was chips and soda. It was an overnight flight, no hotel accommodation given.

@flyPAL I just did.

Hello, Ravya. Thank you for bringing this matter to our attention. We recognize how your reported experiences greatly affected your overall journey with us. Please be assured that we are here to extend assistance. Kindly adjust your settings so we can send you a direct message. Thank you.

@flyPAL is the worst airline I have ever flown. Not just the flight got canceled with my child. Which was overnight. But they lost my luggage too. And now they are taking so much time when it comes for the claim. If you’re flying pal from Seattle. DONT EVER.