RBC

@uwandulu Hi - thank you for letting us know about the call you received. Please block the number and report it through your cellular provider ^S

@RBC, a scam where this number calls, and a recorded message says there have been several attempts to log in to your account. It then instructs you to dial one to speak with an agent. They will then ask you to log in to your account to fix the issue. Just an FYI for you.

@Ron_2560 Hi Ronnie, thank you for sharing your experience with us. We know how important your time is, and we always want your banking to be quick, and easy when you visit the branch. Please let us know which branch you visited, and we'll pass along your feedback to the branch manager. ^E

@RBC having nine people in a line up waiting for a teller is crazyyy, I think it’s time to hire more people. Should never be.

@BLT990604 Hi Bill, thank you for reaching out. While we don't have information on new branches coming to that area, we do have RBC ATM's closer to you. You can find one in your area by using our ATM Locator, found here: spr.ly/6013B88s6b. We hope this helps. ^SF

@RBC Good day. I live in Timberlea NS part of the fastest growing area of Halifax, and we do not have a cash machine close. The nearest one is in either Upper Tantallon which is a 15km drive or Clayton Park which is a 14km drive. Any chance of getting one?

@NetBeavus Hi there - we're sorry to hear your transfer hasn't been received. So we can look into what is causing the issue, please call our support team at 1-800-769-2555. Thanks ^S

What’s happening with @RBC trying to get access to your own money. E-transfer status says “sent” recipient not received! Tried calling RBC and been on hold for 20 minutes! Tried sending another transfer, also failed to receive! Do better.

@tristianbromfie Hi Tristian, you can review all the Chequing Accounts we offer on our website --> spr.ly/6012BBf6v2 Just click 'Apply Online Now' under the account you'd like to open, & follow the on-screen instructions. If you'd like to discuss further, please call us at 1-800-769-2561!^E

Hey @RBC Ice man sent me. I’m switching over to yall tomorrow can I do it online? #iceman 🧊

@etlb60 I'd strongly suggest not publicly tweeting your email. You can delete your tweet and resend it as a direct message as we requested initially. Based on the subject of the email it looks like we're asking you to check that your profile is updated ^JA

@RBC. Hey RBC just got a email telling me to verify my accounts. Either through online banking or the app. I tried both there is NO verification pop ups in either. WTF Rbc ???

@donnadmk We're sorry to hear you've had a bad experience. We aren't able to document complaints through social media, but if you're interested in escalating a complaint, you can find the steps to make a formal complaint on our website, at: spr.ly/6010BBLPvo ^R

@RBC what is going on at your banks? Mistake after mistake on your part. Multiple calls taking hrs of my time and the mistakes keep happening. Zero accountability for RBC but hrs of my time wasted trying to rectify your mistakes.

@JacquiKJanes Hi Jacqui, thanks for reaching out. Most of our branches don't keep GBP on hand, but you can order it quickly and easily through our Online Banking website. ^R

@RBC visited three of your branches in St. John’s including the main branch and not one had English pounds.

@hakim_bth Hi Hakim - to turn off NOMI features, tap the 3 dots to the right and then tap "Settings." ^S

@RBC @kapowfit howto stop that NOMI feature?

RBC US debit cards are down, at least in the US right now. No communication from the bank, nor on the app or on any newsfeed that I can find. No estimate of when they'll work again. I found out at Home Depot when my card was declined. I'm furious.

@kapowfit Thanks for letting us know of your experience, Karen. To have the issue reported and discuss how to have it resolved, please reach out to our specialists at 1-800-769-2553. They will have the secure access needed to look into this. ^S

@RBC any updates?

@Tambits101 Hi there, thank you for reaching out. We can certainly look into this for you but since X is not a secure channel we are unable to escalate anything from here. Please give our experts a call so we can assist: 1-800-769-2520 ^JA

We've been loyal business clients for 5 years. Our $50k GIC securing company credit cards matures May 25. We want to reduce the limit and collateral to $15k — simple maturity instructions. Instead, you're demanding a full new application, partner involvement, and credit check just to give us our own money back. This was the answer I received when visiting the branch today. I've thought about it all afternoon and it just doesn't make sense. This after an 8-week delay replacing our business security key, earlier this year, that limited our ability to pay our bills (only e-transfers with limits). Enough is enough. Please escalate — we need this resolved before May 25. #RBCCustomerService @RBC

@HeatherMac2010 We don't have access to accounts through social media, so you'll need to call or send a secure message if you'd like to discuss the charges any further. ^R

@RBC I spoke to an advisor, he said PayPal has charged me twice, but looking at my PayPal account, they’ve only charged me once.

@RBC you’ve charged my checking account twice for the same PayPal charge and now I’m in overdraft. How do I get this fixed asap?

@shubhg41g Our credit specialists who have secure access to your loan to discuss the payout and provide what is needed. ^S

@RBC @RBC 3rd generic reply. You say "call us" — call WHOM? My request is simple: assign a dedicated manager to my case who can email a PDF payoff to my verified email on file. Please help with that. I'll communicate with them directly via email. @RbcCanada_

@RBC Escalated to CEO & Executive team. Day 7: Ready to settle auto loan (Acct 5XX1), but unregistered for online banking & stuck in an email loop since May 5. Automation is blocking the payoff. Need a direct human lead to provide a PDF payoff today. Urgent. @RbcCanada_ #RBC

@shubhg41g From outside of North America, please call our advisors collect at 506-864-2275. ^S

@RBC As stated, I am overseas and cannot access 1-800 numbers or online banking. This automated loop is exactly why I’ve escalated to the CEO. I need a HUMAN manager to email a PDF payoff to my verified email on file today. Please stop the generic replies and escalate.

@qluczz1 Hi Dana - thank you for reaching out. So we're better able to help, can you let us know where you're located? ^S

@lacedwithlies Hi Melanie. To review your account transactions, please call our Banking Advisors at 1-800-769-2511 anytime. ^S

@sikka_hitesh Protecting your privacy and personal information is a cornerstone of our organizational ethics and values and is one of our highest priorities. Details on how we protect your info, and how to escalate a concern, can be found here: spr.ly/6012BBsBCr ^S

I will expose the reason behind scams in canada Why does the bank advisor have access to information like my employer or my transactional details like where I spent my money or who I am dealing with? I didn’t allow BA to access that information. @RBC why are your employees 1/2