

Refiner
157 posts

@refiner
Close the customer feedback loop with perfectly timed microsurveys













Launched a @refiner survey to a list of 40 identified best customers. As an incentive told them I'd ship a copy of Obviously Awesome (a must-read for PR/comms professionals anyway). So far only 20ish responses but they are high signal and will be used as an important input for the next steps of the positioning exercise. I could keep talking about this but let me know if there are any specifics you want to know about? I do not consider myself an expert at all...










Oups ... it's been a while since our last tweet. 🫣 But that doesn't mean that nothing happened at Refiner. Quite the opposite actually. Here are all product updates that made it to Refiner in the last couple of weeks alone: refiner.io/docs/kb/gettin… Highlights in 🧵 below

