Ronald Hickland

@SouthwestAir I paid $589 for my daughter’s confirmed one way ticket, yet she got to the gate and was told she was on standby. A confirmed seat should not disappear at boarding. What happened to your reliability and transparency? This SWA version is not what I remember.

@BrewCityBowling I'm not arguing the math. I'm saying the EQ is a problem and that will ruin a company faster than the math can keep up. Ebonite is an example of that.

@rhickland Record profits, $439 million in dividends & share repurchases, "continued broad-based cost discipline" - not sure if Herb's visions for customers are with anyone in the C-suite at SWA anymore. But at least they're not United...

I’ve flown @SouthwestAir for years because of the people and the culture. Recently, the vibe has shifted,staff seem stressed, the flow chaotic, and the experience isn’t what it once was. Feedback from someone who wants to see the brand win again. Corporate DM me I want to help

This is what we do. Education is Creating the Difference

@ElonMuskAOC Always Black unless it's the Roadster then it has to be Red.

Be honest If you got a free Tesla and didn't have to pay for insurance... Which one would you want? Red or black?

@Delta is it possible to get one mile? This is a bad look even though it's Halloween.

@SouthwestAir I told the flight attendant that water was dripping on me from above and she said that is normal, and it's because of the humidity outside. Is that true and if so why would that be acceptable? So I'm supposed to show up to Chicago with a wet shirt?

@fairlife did you guys stop making this? It's out of stock everywhere I go.

@SouthwestAir come on, I understand the weather delays but you guys have processes that were not followed. Forcing us to deplane and reboard and then tried to blame the passengers for the mistake. Flight 1768

@elonmusk can we get a "Pulled Over" mode where the car starts recording with all cameras until it's put in drive again? That could help everyone involved if needed.

@SouthwestAir OH SNAP! We got power now????

@SouthwestAir hey is it possible to fix a mistake? Tomorrow Jr flies 100+ times a year and Sr flies 15 times a year but Jr got C34 instead of A16. I'm confused about how this happened Please help. #IFLYSWAALOT

@RJGruntsChicago you gotta work on the customer service at the @ohare airport. If a customer doesn't want the fries and the sandwich is ready. Let that man get his sandwich and go. Instead of being rude to him and making him wait for no reason. SMH

Who is currently the Best Player on the PBA Tour? I'm so happy to see Team CtD Pro Staff Player EJ Tackett and Friend of CtD Anthony Simonsen battle it out. Another week, another CtD logo on the show. We are Creating the Difference in Bowling. #Bowling #CreatingTheDifference

Black and Green on everything... We are Creating the Difference in Bowling. #CreatingtheDifference

Straight 🔥🔥🔥 Even a rich spirit, money can't buy... instagram.com/p/CpnQJqOrVcy/…

If you only knew what it took to get this picture.... instagram.com/p/CpjM6yPrkKv/…

Some of the change happens because you see things through a different lens. instagram.com/p/Cph6lLyOsYj/…

Just posted a photo instagram.com/p/Cpbhcw8uFMn/…