Rishi Gangwar

Chaotic experience with JSW MG Motor India. For days, I’ve been pushed between dealers and customer care with no resolution. @MGMotorIn @AnuragMehro1 @ParthJindal11 #MGMotorIndia #MGAstor #ServiceIssue

Chaotic service experience @ MGMotorIn My MG Astor complaint was first diverted to the wrong dealer, then moved to Sai Shreeja, where a trade-in was marked even though the first owner only visited for an evaluation. Now it says KYC is pending, despite KYC already completed.

Quite an introduction to “service.” #CustomerExperience #ServiceFail #MahindraCare #FirstService #CustomerTime

@MahindraRise @konceptmahindra @anandmahindra Looks like my first service experience is designed to build patience, not customer delight. Booking taken → delayed → rescheduled → picked up late → delivery delayed again. 2+hrs for a 30-min distance, while I wait to see a doctor

@MahindraElctrc promises a 24/7 support experience — but in reality, it’s radio silence. Charger still not installed after 8 days. “Mahindra For You” is closed, despite claiming to be always open. @anandmahindra this is not what we expected. #XEV9E #poorservice

@anandmahindra @MahindraElctrc Took delivery of XEV 9E — thanks to #KonceptMahindra for prompt support. But charger installation is a nightmare. 1 week gone, team still says “not possible for another week.” No response, no ownership. Disappointed. #poorservice #EVexperience

@airindia please let us know if you allow to car seat check in for the kids on JFK- DEL route.