rmjtsmith

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem #clarionhousing have my details pls don’t ask me to dm you my details

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem #Clarionhousing you have my details pls don’t ask me to dm you my details

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem #ClarionSupport you have my details pls don’t ask me to dm you my details

Still experiencing #damp and #mould and coming to the end of another year (3yrs in total). Avoid @ClarionSupport @Clarion_Group pls don’t waste time asking for my details as I have DM you several times already still no resolve

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem @ClarionSupport you have my details pls don’t ask me to dm you my details

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem @ClarionSupport you have my details pls don’t ask me to dm you my details

@ClarionSupport @Clarion_Group are a terrible company do not trust them I have been living with #damp and #mould in and outside my property for over 3 years and they fail every time not fixing the problem @ClarionSupport you have my details pls don’t ask me to dm you my details

@ClarionSupport @Clarion_Group @HousingOmbuds Hi Brenda, I see you’re new to this chain. I have provided my details via DM @ClarionSupport @Clarion_Group several times and it has not made a difference. Me contacting you via DM is pointless as it’s been over 2 months and still no response. #poorservice #covid19 #damp

@ClarionSupport @Clarion_Group coming to the end of another week and still no response to my complaint escalation I’ve been waiting over 2 months now my original complaint was made in 2019 and this is is still on going @HousingOmbuds #clarionhousing #poorservice #covid19 #damp

@rmjtsmith @Clarion_Group @HousingOmbuds Good afternoon, thank you for your post. Please could you send us a DM with your s full name, address and contact details so we can assist further. Thank you, Kind regards Brenda

@ClarionSupport You have told me before that the customer solutions team will be in contact when exactly will they be in contact because I have been waiting over 2 months @HousingOmbuds #clarionhousing #badservice #damp #mold #discrimination #Disability #COVI19 #HighRiskCovid19

@rmjtsmith Hi there, thanks for your post. Myself and my colleagues respond to messages across our social media pages. When you send us a message you will receive a response from Clarion Housing staff. Our Customer Solutions team will be in touch to discuss your complaint. Thanks, Sheriden

Even though Kim @ClarionSupport has advised my complaint has been acknowledged, still waiting for a resolution for my escalated complaint in writing after many months of me complaining. @HousingOmbuds #mold #damp #coronavirus #Disability #Incompetence #badservice #discrimination

@ClarionSupport Sheriden are you a bot you have sent me this same message several times before and still no response to my complaint escalation @HousingOmbuds #covid19 #clarionhousing #badservice #incompetant #Disability #highriskcovid #mold #damp #discrimination #late #terrible

@rmjtsmith Good afternoon, thanks for your post. I am sorry to hear about this, I have passed this over to our Customer Solutions team who will contact you directly. Thank you, Sheriden