RoarBone.com

@CristianRaiber @wpumbrella @AurelioVolle Hey @Christian — you're listed as a @DownloadMonitor developer on WordPress. Can you help? 11 days, no reply from their support desk about a 150% price increase. 😤 #DownloadMonitor #WordPress #WPPlugins #CustomerSupport #PricingTransparency

I am super excited to finally be able to share our latest acquisition - imageseo.io from the lovely folks at @wpumbrella We’ve been working on a similar service for a while but didn’t have an excellent domain name (thanks @AurelioVolle) like this one. More below 👇

@CristianRaiber Good luck with Christian, he won't even reply to support queries for @wpchillhq. about that eye-watering price increase. Still waiting... 🙄 It's a shame. Focus on your customers first. #DownloadMonitor #WordPress #WPPlugins #CustomerSupport #WordPressCommunity #WPDevelopers

I’m still looking and I’m offering a $500 finders fee. Just make an intro and if we end up acquiring the plugin, I’ll send you $500. 💰Easiest $500 you could be making

Update for Download Monitor has just dropped, at least we know the contributors (@wpchillhq , @AigarsSilkalns , Barry Kooij & Mike Jolley) are still active! 👀What's not so great? It's been 11 days with zero response from their support desk about that eye-watering price increase

@CristianRaiber 8-Days. Could you please respond to our chat? We’ve been trying to reach someone at WPChill/Download Monitor, but our support requests have gone unanswered. #CustomerSupport #SupportRequest #NoResponse #SaaS #HelpNeeded #Urgent #WPChill #DownloadMonitor

@CristianRaiber Why has Download Monitor increased its price from $159/year to $398? Our customer has contacted your support team about this unusually high charge, but hasn’t received a response to either their 1st or 2nd email. Please respond. #CustomerSupport #downloadmonitor

📦 169 days to receive an order. @SmallRig's customer service did resolve it in the end — but it took serious effort from both us and our customer to get there. Appreciate the fix, but that's a tough road. 🙏 #SmallRig #CustomerService #Shipping #RoarBone

@silkalns Please can you assist? My customer has been a long-time user of Download Monitor by WP Chill and has recently experienced a significant price increase. They have contacted DM support x2 but have not received any response. Could you help us get in touch with WP Chill?

@mikejolley, please can you help? My customer is a long-time user of Download Monitor by WP Chill, and they have just had a huge price increase. They have emailed DM twice and have not received a reply. Please can you help us get in touch with anyone at WP Chill? #pricingissues

@CristianRaiber Does that justify why your yearly charge for Download Monitor jumped from $159 to $398 per year without warning?

It feels like only a few month ago we were at 4M downloads, a few days ago at 5M and now we're closing in on 6M total downloads for one of our plugins.

@CristianRaiber Could you please clarify why the price of Download Monitor has increased from $159 per year to $398? Our customer has already contacted your support team about this unexpectedly high charge, but we haven't received a response to either email. #downmonitor #saas

Day 38 and still waiting... 😤 Ordered a @SmallRigGlobal cage from Calumet Photo on November 25th. Paid in full. It's now been over a month, and I still don't have it. #smallrig #calumet

Day 38 and still waiting... 😤 Ordered @smallrig cage from @calumetphotode on November 25th and paid in full. It's now been over a month, and I still don't have it. The frustrating part? Smallrig says the item is IN STOCK in Poland #Smallrig #calumet

@Nakedfishgear @SmallRigGlobal Thanks, I can't believe it's been 38 days, and there's still no end in sight.

@roarbone @SmallRigGlobal Unbelievable,

Day 37 and still waiting... 😤 Ordered and paid for a @SmallRigGlobal Cage Kit from Calumet.de over a month ago. Still nothing. They're still advertising it on their website like it's in stock. At what point does this become unacceptable? #Calumet #SmallRig

RoarBone Feedback gave SmallRig 1 star via @Trustpilot trstp.lt/EruW04Qmea

@SmallRigGlobal I know you promised that your Channel Sales team would reach out and requested my email address, but I haven't heard a word from them. Not the customer service I was hoping for.

@roarbone Hi. Thank you for reaching out. We have already replied to you via private message. Please check it. Thank you.

Another Delay with SmallRig Deliveries 😤 I'm once again stuck waiting for my ZV E1 cage from SmallRig with no clear delivery timeline. Unfortunately, this is becoming a pattern. My last order was an RF 10C Portable Zoom LED Video Light took nearly 2 MONTHS for delivery #smallrig

@SmallRigGlobal Stock Issues in Germany Feedback 21 days roarbone.com/reviews-and-fe… #SmallRig #roarbone

@elonmuskelry 56

@Nakedfishgear @SmallRigGlobal Thanks for your response.

@roarbone @SmallRigGlobal Poor