Robert Anderson

@Nedbank False! Plot twist: The ATM generates the QR code, the Money app just does the magic scanning. Now hand over the prize! 🎁 #BestMoneyapp

You could win 1 of 5 cash prizes of R1 000 each. True or false? You can get cash in a dash at a Nedbank ATM using a QR code generated on the Money app. Comment with the correct answer using BestMoneyapp💚 and you could win! T&Cs apply.

@Nedbank Replied in DM, but waiting for a response.

@robert_coza Our apologies for any inconvenience. Kindly send us a DM to investigate this further for you.💚

Hi @Nedbank! Quick question: Do I still earn Greenbacks on credit card purchases if I choose the budget payment option instead of straight? Looking to clarify before my next big spend! 💳🌿 #Nedbank #Greenbacks

@Nedbank That’s what I thought, yet my rewards were reversed!

@robert_coza Hi @robert_coza! You earn Greenbacks on qualifying credit card spend, whether straight or budget.

We have had issues since 4pm yesterday @TelkomZA with mobile. Picks up networks but doesn’t work.

@CheckersSA @Discovery_SA Hi, see my slip and images of the other bananas in the batch. They all look perfectly fine. Bought the 1.2kg box,sadly don’t have that anymore. Contact detail in private message

@robert_coza @Discovery_SA Hi Robert, thank you for reaching out to us. We are concerned to see this. Please provide images of the product details, copy of your till slip and contact number so that we can further assist you.

Hey @CheckersSA, pretty disappointed with the quality from Checkers Hemingways. Bought these "fresh" on Saturday—the outside looks fine, but the inside is a brown, multicolored mess despite being firm. Not exactly the quality I expect. 🍌📉 #CustomerService #CheckersSA

@Nedbank Hi, any progress updates?

@robert_coza Hi Robert, we can look into this for you, kindly send us a private message with your details so we may look into this for you and advise further💚

Hey @nedbank and @lovegreenbacks I'm a Greenbacks member and YET AGAIN certain Amex transactions have not earned any loyalty points earned on my Nedbank American Express recently, despite using the card multiple times. What's going on with the rewards? #Greenbacks #Nedbank

I’m getting a new service provider! @TelkomZA I can’t use your 2TB monthly bundle. It’s absolutely ridiculous. Thank goodness I didn’t renew my contract. #badservice

@TelkomZA We’re on a 2TB LTE package but speeds are so poor we can’t even stream local radio or videos without endless buffering. Totally unacceptable service. #TelkomFail #PoorConnection Time for a new service provider.

@TelkomZA On a 2TB package yet speeds are so poor we can’t even stream local radio. Speed test screenshot attached — this is unacceptable. #TelkomFail #PoorService

@TelkomZA Amazing how we pay for a 2TB package yet can’t even stream a local radio station. Truly groundbreaking speeds… if we were back in the dial‑up era. #Telkom #EpicFail

@Discovery_SA I’m halfway there..

@robert_coza Hi there :) DM us whenever you ready to learn more💜

Hey @nedbank and @lovegreenbacks! Is this how you keep clients happy. Perhaps its time to move my bond, vehicle finance, current, credit cards and savings to another bank. Im sure @Discovery_SA would love to take over my business.

@Nedbank #NoneOfTheAbove

Want to win 1 of 15 Boxer vouchers worth R1 000 each? 😁 Describe how Nedbank rewards make you feel using 1 of these words: empowered, excited, confident, or rewarded. Drop it in the comments using 💚NedbankForYou, and stand a chance to win. T&Cs apply.

@Nedbank This is the 3rd time I have had to follow up on the query, why do I constantly have to get in touch. Just solve the problem and give me the reason for the problem.

@robert_coza Hi robert_coza. Thank you for getting in touch. We are truly sorry to hear of your experience. And have sent you a private message.

NO RESPONSE from @nedbank or @lovegreenbacks since receiving a reference number on 24 October . My Nedbank Amex points are still missing since Oct 9. I will be escalating this to the Banking Ombudsman next week if I don't hear from you. #CustomerServiceFail

Still no resolution from @nedbank or @lovegreenbacks! It's been a week since I got my query reference (from last Friday) about my Nedbank Amex Greenbacks loyalty points missing since Oct 9. Very disappointing service. 😡 #Nedbank #GreenbacksFails

@Nedbank Hi, any idea when I can expect feedback?

@robert_coza Hi robert_coza Thank you, we've responded🙂

Hey @nedbank and @lovegreenbacks! I'm a Greenbacks member and haven't seen any loyalty points earned on my Nedbank American Express since October 9th, despite using the card multiple times. What's going on with the rewards? #Greenbacks #Nedbank