RocketU
1.8K posts

RocketU
@rocketUOfficial
✌️🍚! Just a Mainframe engineer! ...
Tamilnadu Katılım Temmuz 2023
229 Takip Edilen294 Takipçiler

@ACKOSupport Hi Ruhi/@ACKOSupport / @ACKOIndia / @duavarun,
Is there any sensible person who can actually support for clients?
1. Payment done on Saturday, Inspection done on Saturday and "Ghosted".
@ActorMadhavan @TimesAlgebraIND
#BeResponsibleAcko
#LearnCommitment

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@rocketUOfficial Hi, I am truly concerned reading this and would like to assure you that I'm here to help you. Please share your contact number via DM so that I can connect with you at the earliest. -Ruhi i.ki.show/B6DA9119
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@ACKOIndia @duavarun @ACKOSupport (1/n)
Am I finding ACKO to be irresponsible and why Indian corporates have no "commitment" after sales?
I have tried purchasing CAR insurance (leased corporate car) and still waiting as executives lured committing we can get it done in 1 day.
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@ACKOSupport Let us see, how you are truly concerned. I am sharing my mobile number and would like to document everything in-case of "False claims".
I strongly feel the service level is pathetic but "initial response" at customer service is good. It means, Imagine talking to a chinese robot
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(14/n)
4. Senior manager will call me at 6:30 (time is 7:20 while I hope the senior manager is finding the number buttons to type).
Pathetic after sales experience. Imagine having personal emergency and @ACKOIndia acting wierd like above? Insurance is not a ground to play with.
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(13/n)
Number of False Claims:
1. @ACKOIndia will ensure we will get your insurance in a day.
2. Inspection isn't done (while I had to show the proof that inspection is done).
3. Escalation done (yesterday 7:30pm, 8:30pm, 10:30pm, today 7:30 am, 5:30 pm)
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