Rotimatic Support Team
20 posts
@rotimaticHQ
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@rotimatic Hello Rotimatic Team - I ordered a new Rotimatic in Nov 2025 and my order id is still not delivered . I am following up your customer care but no one is responding. Please let me know when you will deliver my order . order ID 76023. ID 76023
@rotimatic Completely fraudulent company! My machine has not been delivered after more than 2.5 months, and no customer service is replying. TOTAL FRAUD!
@rotimatic I am waiting on that for few days now, when can I expect an update?
@rotimatic It's been six months no resolution for the machine ZM1251146MEG01748-BATCH-27. You guys have sent replacement part to wrong address. How can you send main machine to correct address but replacement part to wrong address. It's really magic of rotatic machine.
@rotimatic @rotimatic it seems you only respond on social media. If that's the case, be ready to be dragged to & through the sewers. You have the audacity to close the ticket of my issue in 2 days and then give no response. Your customer service is abysmal at its best at the moment.
@rotimatic @rotimatic thanks for response, however still awaiting for escalation team to reach out as you claimed 12 hours ago. I am left with broken machine for weeks now, not sure it’s worth to pay so much money to receive such poor customer service and added stress. #PoorService
@rotimatic Order 77134, ordered on Dec 4 2025, was supposed to ship by now. No tracking info yet, no response on chats/emails. Where is my order?
@rotimatic @rotimatic it seems you only respond on social media. If that's the case, be ready to be dragged to & through the sewers. You have the audacity to close the ticket of my issue in 2 days and then give no response. Your customer service is abysmal at its best at the moment.
@rotimatic Order 77134, ordered on Dec 4 2025, was supposed to ship by now. No tracking info yet, no response on chats/emails. Where is my order?
