Rob Wenger

219 posts

Rob Wenger

Rob Wenger

@rwenger

CEO of Cloud Generation - We build simple tools for complex problems, that let the software do the work. Introducing Achievements for Certification programs.

Washington, DC Katılım Nisan 2009
348 Takip Edilen455 Takipçiler
Rob Wenger retweetledi
Cloud Generation
Cloud Generation@cloudgen_social·
Introducing Cloud Generation - we're building simple tools for complex problems, that let the software do the work. Give us a follow, drop us a note, and check out our website (more deets coming soon): cloudgeneration.com
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Rob Wenger
Rob Wenger@rwenger·
@RichMillington In my case, I decided that the next phase of growth would be better managed by someone who has done that part before, at this scale, and that is why I brought in Kevin. I am a tech guy and am going to return to focus on the product and listening to customers. That's what I love.
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Richard Millington
Richard Millington@RichMillington·
Aside, the current level of staff turnover at community platform vendors (especially at the top) at the moment is the highest I've ever seen. HigherLogic and Lithium, especially, have replaced almost their entire executive teams.
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Rob Wenger
Rob Wenger@rwenger·
@RichMillington This is a great discussion - thanks, Rich, for leading it! I can't speak for Lithium, but a few clarifying points wrt HL. In the 22 months since JMI invested we've grown over 100% organically and an additional 200% through acquisitions. Definitely exceeded all expectations!
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Rob Wenger
Rob Wenger@rwenger·
@RichMillington @maggielmcg I can't speak for Lithium, but that is certainly not the case for HL. We grew by over 300% in the last 22 months since JMI invested. That certainly exceeded their expectations. In my case, I have lead the operations as far as I want to and will now return to focusing on the tech
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Richard Millington
Richard Millington@RichMillington·
@maggielmcg Lithium were acquired / HL received a huge investment in 2016/7ish. I'd speculate the investment created huge pressure to drive far bigger results. It didn't happen fast enough and then investors decided to bring in their own people. (that's complete speculation though).
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Rob Wenger
Rob Wenger@rwenger·
@RichMillington Thanks dude! And likewise, I’m a fan of your work helping community managers be more successful!
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Richard Millington
Richard Millington@RichMillington·
@rwenger Sincerely wish you all the best! Very much a fan of your work in building HL to what it has become today.
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Richard Millington
Richard Millington@RichMillington·
Sad to see @rwenger step down as CEO of HigherLogic. A really awesome guy who always had time for everyone - even during the middle of HL's events. Would be curious to know if investors nudged him out of the CEO role. Can't be easy to sustain breakneck growth in mature markets.
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Rob Wenger retweetledi
Heidi Staats
Heidi Staats@raregracepiece·
@rwenger sharing the @HigherLogic philosophy on Community: Connect individuals with naturally shared interests, complimenting their experience with data from your CRM and collecting precious actionable insight that leads to customer loyalty, advocacy and retention #cmgrchi
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Rob Wenger retweetledi
Higher Logic
Higher Logic@HigherLogic·
Your online community contains tons of valuable data about your customers. Make sure this data is making it's way to the right departments so it can be used to inform better customer experiences. hubs.ly/H09qpbm0
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