Sumeer Mehta

@tweethue Can you confirm how long this process will take? I'm surprised how difficult it is to get a refund...

@sam_mehta_1 Thanks for letting us know. Can you DM us a photo of the shipping receipt, screenshot of your order confirmation, and we will continue the conversation there.

@tweethue Hello, I've been unable to get through to anyone on the phone and not received any response via email for a return. My ref number is 2294996, can someone get back to me on how to refund my purchase?

@tweethue I placed the order on 26/11/2021 with order number PHGB9000071708. I would like to return all the items. Can you confirm the process?

@sam_mehta_1 Hey there, Sumeer. We're sorry to hear that you've had trouble reaching us. Can you send us more information via direct message? We would like to take over the ticket. Thanks in advance.

@TK_HelpDesk @TurkishAirlines @TurkishAirlines @TK_HelpDesk - After several days of trying I finally managed to get through to someone, only to be connected to a staff member who just repeated "I can't hear you" although everytime I said hello, he replied. What type of support do you call this?

Dear passengers; We are closely following all the developments related to the Coronavirus. You can find all the announcements about your flights, updated information about your travels and the content we prepared about Coronavirus from our website. 🔎turkishairlines.com/en-tr/announce…

@TK_HelpDesk Unable to get in touch with your call centre and unable to change my flights via the app. I booked my tickets directly with you. I need to change my return flight date, can you get back to me asap! I've been trying for several days now....

@TK_HelpDesk Unable to make changes on your website and have been unable to get in touch with someone via phone for the last 3 days. I am travelling in India and need to urgently change a flight which I am unable to do so. Can someone advise what my options are?

ℹ️ Passengers, who had purchased their tickets via our website or mobile application, may request a change for their flight on our website or mobile application on the condition that they have not made any change already. 🔎turkishairlines.com

@drtclub s_mehta77@hotmail.com