Emma Sands

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Emma Sands

Emma Sands

@sands304

#Digital #content and #analytics fangirl. Working @AmadeusITGroup Teaching Digital Customer Management @ESICMadrid Tweets my own, be they Spanish or English

Madrid, Spain Katılım Şubat 2009
1.1K Takip Edilen916 Takipçiler
Emma Sands
Emma Sands@sands304·
@redmies_oficial cuál es el tiempo medio de respuesta de correos pidiendo ayuda? Mi RedMi Note 12, comprado en vuestra web, va lentísimo y con errores de sistema desde que lo compré en septiembre. Quiero buscar una solución #SOS
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Emma Sands
Emma Sands@sands304·
@Lineamadrid avería en riego Princesa de Eboli 24
Emma Sands tweet media
Madrid, Spain 🇪🇸 Español
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Emma Sands
Emma Sands@sands304·
I’m happy to share that I’m starting a new position as Head of Customer Engagement and Communication Strategy at Amadeus lnkd.in/dXUTGH9K
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Emma Sands
Emma Sands@sands304·
I love companies which show by doing. In this case, Fullfunnel.io is clearly engaging in what they call Layer #1: Demand Gen and Brand awareness. The "selfless" sharing of educational content of interest to their target audience. #Value Then com…lnkd.in/d-dgWeS9
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Emma Sands
Emma Sands@sands304·
"The days we lose are the days our competitors will regret the most" (Toto Wolff interview for Harvard Business Review podcast on Leadership) My 2 takeaways - prevent the team getting used to mediocrity when your results are no l…lnkd.in/dgs8hXeR lnkd.in/dV2MHN85
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Emma Sands
Emma Sands@sands304·
"The days we lose are the days our competitors will regret the most" (Toto Wolff interview for Harvard Business Review podcast on Leadership) My 2 takeaways - prevent the team getting used to mediocrity when your results are no l…lnkd.in/d9-P7Qpr lnkd.in/dV2MHN85
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Emma Sands
Emma Sands@sands304·
"Start your story right before you get eaten by the bear" Cutting straight to the chase - excellent advice but such a lot of discipline needed to do it! Brevity is hard, and sacrificing the backstory is a challenge. Context is comforting and verborrhea d…lnkd.in/d9zXWxMx
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Emma Sands
Emma Sands@sands304·
Recommended read from the Jan-Feb edition of Harvard Business Review - from the opening reference to how James T. Kirk torpedoed a task he'd been given at Starfleet Academy, to the idea of defining your boss's job as well, Roger L. Martin, Inc. gives clea…lnkd.in/d2DFwNBC
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Emma Sands
Emma Sands@sands304·
For anyone on my digital network looking to expand their experience in Internal Comms by joining a truly multinational global organization, with tons of exciting projects on the horizon for this year - reach out! lnkd.in/dkNPTYD9
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Emma Sands
Emma Sands@sands304·
Especially interesting for me from minute 19, when Natalie Cunningham explains to @nerdCMO how to get approval for new tech to support ABM: do the work without the twch, show results, and THEN introduce the tech to scale. So many…lnkd.in/duCxs_ee lnkd.in/dFK5bjcw
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Emma Sands
Emma Sands@sands304·
Well said Matt Lerner and thanks for sharing :) Besides the importance of the verb, I think the pronoun is key - from "It" (product) to "You" (customer), indicative of the mind set change our marketing focus needs to make. lnkd.in/dqgZuP8V
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Emma Sands
Emma Sands@sands304·
Talking about ABM, Pernille Fisker ;) "No one in sales wants to do "demand gen", "ABM" [....] or help with any other marketing campaign if they don't clearly see how: The campaign will impact the pipeline and revenue" lnkd.in/d8eV_Tx9
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Emma Sands
Emma Sands@sands304·
This is one of those graphs which makes my brain melt with frustration. But then, I've also just recently had a conversation about an "Event" being content too, so not on my best form :D There are so many topics which seem to be common sense to me which a…lnkd.in/d-z8s28F
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Emma Sands
Emma Sands@sands304·
Note that there are only TWO of the seven questions which explicitly mention #metrics Presenting business data needs to go far beyond the numbers. A dashboard needs to show understanding of what drives the business. That's where it needs to focus. lnkd.in/d9PYG7jv
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Emma Sands
Emma Sands@sands304·
A way that get insights on that slippery dang attribution of thought leadership and other awareness content. lnkd.in/d8QxsaCi
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Emma Sands
Emma Sands@sands304·
A question for my network: How many of you have decided NOT to download an interesting piece of content because you're afraid that you'll be immediately identified as a lead and harassed by sales reps afterwards?
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