Shabbir Baliwala

@StarHub @StarHubCares @StarHub @StarHubCares - Unfortunately there is no acknowledgment on the issue. The only info Starhub detects is outage and not slowness #starhub

@StarHub @StarHubCares Where should I report this issue? I’ve already spoken to your Platinum Service hotline—they said they’d notify the tech team. @StarHubCares @StarHub The WhatsApp chat only connects to a bot that doesn’t understand the 4G problems customers are experiencing.

@StarHub - 4G / 5G connection is dead slow. Is this Speedtest normal ?

@StarHub I sent the message to WhatsApp however a bot came in and didn’t understand the message on the complain @StarHubCares . Right now StarHub is giving this bandwidth to its platinum customer.

@sbaliwala Hi Shabbir, sorry to hear about the slow connection you’re experiencing. Please send us a private message on WhatsApp (bit.ly/StarHubWA) with your account details so we can review this matter directly and see how we can assist you further. - Manu

@StarHubCares - my entire family 4G / 5G connection is slow for some days. I have been taking Speedtest results and it seems that StarHub services are degrading so much.

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