Beth Lewis

@easyJet my flight is cancelled and there’s no suitable alternative. How are you getting me home please. Your helpline just keeps me up! Can I speak to someone please??

@easyJet my flight tonight is delayed overnight - Copenhagen to Manchester. Do I have to go to the airport for you to sort overnight accommodation?

@HMRCcustomers Hi sofia, yes it is but we have made 2 substantial payments already so i don’t believe it’s correct. And I think £5k interest is disgusting under the circumstances

@sbl89 Hi Beth, I'm sorry to hear you haven't managed to speak to an adviser. Is it an amount that is owed from self-assessment that is overdue? Sofia

@HMRCcustomers I’m desperate for some help with my late grandfathers tax bill but your self assessment lines are closed and I can’t seem to get through anyway. Worried about the interest that is building but need to query the amount. Help please

@HMRCcustomers please can someone help me. I’m getting nowhere on the phone and I need to sort out my deceased grandads tax bill - I have a query and the phone agents are saying they can’t help with self assessment until September. It’s causing distress.

@HMRCcustomers On hold for 55 mins to be told you can’t help me with a query about my deceased grandfathers self assessment which a) has already been paid and b) is apparently racking up a disgusting amount of interest. Help please

Good morning, @HMRCcustomers are here until 8pm to answer your general queries on Twitter. Please don't post any personal details.

@loveholidays please can someone contact me regarding my pending booking. 112 hours since I booked. Email advised I’d be contacted in 72 hours. No way of cancelling or contacting you as I don’t had a confirmation number - yet you’ve taken the money. help!

@loveholidays order pending… has been over 72 hours. No contact from customer service team, no way of contacting you or complaining as I don’t have a booking ref, and yet you can take over a grand out of my account?! Sort it out ASAP please

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