kerry schwar

@TUIUK neither email say you will cancel in 24 hours you are asking for me to ay by next installment as you want the extra money cos i made a payment early also look at dates sent and date you want the money time travel is not possible

@TUIUK i have sent a dm

@schwar56081 Hello Kerry, I am so sorry to hear this! For us to investigate please send us a DM with your booking details. ^Dannii

@TUIUK I paid 2 payments early so they cancelled my holiday for non payment, wanted to charge me £241.45 to reinstate and told me no complaints department for financial issues - i am now out of pocket of £708 as could not pay the £241. proof all payments were upto date!!!!

@TUIUK @ABTAtravel

@TUIUK i didnt even get any warnings about cancellation before you cancelled!! i have had to rebook a holiday for £600 more than the original holiday so 1300 out of pocket and you still want 91.45 off of me for you cancelling the holiday!!!