Shoppers Stop

@AlziaZiax1 look into the matter and assist you further on priority. Regards, Team Shoppers Stop

@AlziaZiax1 Hi Alzia, We sincerely apologize for the inconvenience caused and regret the experience you have had regarding the coupon redemption concern. Request you to kindly share your contact details along with the coupon details at onlineescalations@shoppersstop.com so that we can

Dear @shoppersshop @shoppersstop @ShoppersStop Got a ₹1000 unconditional coupon after ₹12k+ shopping, but store says it’s invalid. Visited 4 times, every time they said “we’ll call you” but no response. Coupon expires on 31 May. Please resolve this ASAP.

@Boratannie_07 same. With this update, we will be proceeding with the closure of the case. If you need any further assistance, we would be happy to help. Regards, Team Shoppers Stop

@Boratannie_07 Hi Borakoo, We have tried to connect with you; however, the call went unanswered. We would like to inform you that your refund has been successfully initiated and the refund details have already been shared to your registered email ID. Request you to kindly review the

@drshikharsaxena same. With this update, we will be proceeding with the closure of the case. If you need any further assistance, we would be happy to help. Regards, Team Shoppers Stop

@drshikharsaxena Hi Shikhar, We have tried to connect with you; however, the call went unanswered. We would like to inform you that your refund has been successfully initiated and the refund details have already been shared to your registered email ID. Request you to kindly review the

@shoppersstop very poor experience with customer care. I had ordered (order number sb_1083642 ,a red Samsonite minter trolley. Blue colour was delivered and no one is picking it for return as it is blue. All calls to customer care ask to wait for 24-48 hrs and nothing happens.

@Rovendsouza attention. Regards, Team Shoppers Stop

@Rovendsouza Hi Roven D'souza, we sincerely apologize for the inconvenience caused. Please be assured that we are actively investigating the issue and working diligently to resolve it at the earliest. We truly appreciate your patience and understanding. Thank you for bringing this to our

@delhivery worst experience ever. Every order that gets dispatched through u guys is always delayed. Parcel picked up on 20 was supposed to be delivered today and then suddenly to no surprise there's network congestion and delay in delivery.@shoppersstop don't use these guys

@AnishKerketta2 Hi Anish, Our store team has tried to connect with you; however, the call went unanswered. Request you to kindly share a convenient time to connect so that we can discuss the concern further. Regards, Team Shoppers Stop

@shoppersstop d those either—especially when the deodorant is available at a discounted price of ₹440? Furthermore, where are the cashback and refund? They haven't arrived yet, even though I was told they would be credited within an hour.

Membership ke Naam par Marketing scam Included All taxes fir bhi extra taxes. Refunds mere account me nahi to yah scam hi hai.@shoppersstop 😡😠

@Rovendsouza assist you accordingly. Regards, Team Shoppers Stop

@Rovendsouza Hi Roven, We sincerely apologize for the inconvenience caused and regret the delay in delivery of your order. We completely understand your disappointment regarding the experience. Request you to kindly share your order ID with us so that we can check the concern further and

@a_deshmukh75 Hello Abhishek, We’re sorry for the inconvenience caused. Please share your Order ID or share your details at onlineescalation@shoppersstop.com so we can check the details and help you resolve the issue. Regards, Team Shoppers Stop

@shoppersshop @consumerforum_ on this Sunday, Juhu shoppers stop displayed offer on shoes, we selected, On billing Mgr Jai said offer not visible. He promised by eod or nxt day internal system prob wl b resolved & we will get call. Till now no call received, besides rude bhvour 2

@sidspin Hello Sid, We’re sorry for the inconvenience caused. Please share your Order ID or share your details at onlineescalation@shoppersstop.com so we can check the details and help you resolve the issue. Regards, Team Shoppers Stop

Bought a pair of @BATA_India shoes from @shoppersstop, GIP Mall,Noida on Feb 28,2026. It is already getting torn. What to say! Disappointed.

@GodhaniUrvesh can look into the matter and assist you further. Regards, Team Shoppers Stop

@GodhaniUrvesh Hi Urvesh, We sincerely apologize for the inconvenience caused. This is certainly not the experience we want our customers to have. Requesting you to kindly share your order details and concern with us at onlineescalations@shoppersstop.com so that we can look into the matter

@CRED_club @CRED_support @kunalb11 I tried to purchase a Shoppers Stop gift card worth ₹10,000 from the Rewards section and paid ₹9,000 via UPI on 25th April. The refund is still not initiated. UPI Ref No: 648120359179 Email: urveshgodhani003@gmail.com

@SmitaCKumar and assist you further. Regards, Team Shoppers Stop onlineescalations@shoppersstop.com.

@SmitaCKumar Hi Smita, We sincerely apologize for the inconvenience caused and regret the experience you had. This is certainly not the experience we aim to provide to our customers. Requesting you to kindly share your order details and concern with us also that we can review the matter

@shoppersstop Am extremely disgusted with your customer unfriendly ( penny wise pound foolish) approach. Had ordered a shiseido lipstick online from but the same was delivered in an unusable state. But return has been refused without any effort to reach out & check. Disgusting.

@haasyashah onlineescalations@shoppersstop.com so that we can look into the matter and assist you further. Regards, Team Shoppers Stop

@haasyashah Hi Haasya, We sincerely apologize for the inconvenience caused and regret the experience you had. We understand your disappointment regarding the complimentary product received. Request you to kindly share your contact details along with the invoice/order details with us at

@shoppersstop extremely disappointed. Purchased a premium perfume from your store and in name of complimentary gift, got half used deo. Instead of this, you should not have given.

@moarmy1803 Hi Moarmy, Thanks for reaching out. Request you to kindly check the availability of the Arirang album on our website or visit the nearest Shoppers Stop store for the same. Regards, Team Shoppers Stop

any Hyderabad armies here? i wanna know if shoppers stop at gvk has the arirang album available