@vijbutler Hi Vijay,
Thank you for reaching out. This is a follow-up from our side as we have not yet received your details on our email ID. We request you to kindly share the required details at online.escalation@shoppersstop.com so that we can assist you further.
We look forward to
@shoppersstop Very poor cx at Acropolis Shoppers Stop gave me a wrong waist size trouser and false commitment that it would be replaced within this day and then assurance would be delivered today no contact made still .
@nitish_bliss this update, we will be proceeding with the closure of the case.
If you need any further assistance, we would be happy to assist you.
Regards,
Team Shoppers Stop
@nitish_bliss Hi Nitish,
As discussed over the call, the refund has already been processed from our side and the details have been shared with you on your registered email ID. We request you to kindly check the same.
The amount will be reflected in your account within 5–7 working days. With
Returned article to @shoppersstop but refund has been kept on hold due to internal logistics issues. Why should a customer suffer for your internal failure? Please process the refund immediately. If not resolved within 24 hours, I will have to escalate this to @jagograhakjago
@kapil07274222 Hi Kapil,
As discussed over the call, you will be visiting the store for the resolution. Hence, we will be proceeding with the closure of the case for now.
If you need any further assistance, we would be happy to assist you.
Regards,
Team Shoppers Stop
Dont purchase from @shoppersshop@shoppersstop when you went to another city for shorter duration. They don’t give you credit note in lieu of defective product within warranty from different stores. As per resolution I have to visit Hyderabad and spent 20k for exchange of my shoe
@chouhanneeraj07 Hi Neeraj Chouhan,
we sincerely apologize for the inconvenience caused. Please be assured that we are actively investigating the issue and working diligently to resolve it at the earliest. We truly appreciate your patience and understanding. Thank you for bringing this to our
Shoppers Stops team, I am waiting for the reverse pickup and refund
@shoppersstop@shoppersstop#Refund#Shoppersstop
Complaint number CAS-690844-D5R2Q0
Return ID 300026454
Tracking ID: 76872347926
Refund Status: REFUND_REJECTED
@ManishK69120681 Hi Manish,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused.
We request you to kindly share your order ID so that we can check the details and assist you further with the return at the earliest.
Regards,
Team Shoppers Stop
@shoppersstop@tweetsHK24@cravosaX@ladhaaaa Bought this timex watch from ss online which was delivered on 14th March which is defective and losing time and has not perfectly aligned bezel and the dot and triangle the on bezel. SS has 10 days easy return policy but they have NOT initiated return. Aggrived.
@ankushsv Hi Ankush,
Thank you for reaching out. This is a follow-up from our side as we have not yet received your details on our email ID. We request you to kindly share the required details at online.escalation@shoppersstop.com so that we can assist you further.
We look forward to
@vijbutler Hi Vijay,
Thank you for reaching out. This is a follow-up from our side as we have not yet received your details on our email ID. We request you to kindly share the required details at online.escalation@shoppersstop.com so that we can assist you further.
We look forward to
@msinghmk Hi Manish,
Thank you for reaching out. This is a follow-up from our side as we have not yet received your details on our email ID. We request you to kindly share the required details at online.escalation@shoppersstop.com so that we can assist you further.
We look forward to
@shoppersstop purchased lady suits at Gaur City Mall store, your alteration counter saying it can't be altered here, nor we refund money, if you are not able to provide service plz make sure customers get money back if he doesn't wish to have credit note and gift cards
@SaxenaParag20 we aim to provide. Please be assured that your feedback has been shared with the concerned team and store management for review and necessary action.
We truly appreciate you bringing this to our notice and helping us improve our services. If you need any further assistance, we
@shoppersstop Today I visited Inorbit mall Vadodara Shoppers Stop and as always there was no personal shopper at desk. I am a customer so it is my duty to tell other slaes person who is at desk and then some person comes. Are you not questioning Store Manager?
@bipulmarkan Hi Bipul,
Thank you for bringing this to our attention. We sincerely apologize for the experience you had at our store.
We request you to kindly share your details along with the concern at online.escalation@shoppersstop.com
so that we can investigate
@shoppersstop your staff at pacific mall Faridabad is MISSELLING the lifetime membership. Very poor customer service, Sold it as 300 out of 350 will be adjusted in bill and later on said I will receive it as cashback. Not acceptable customer service
@abhiban223 Hi Abhijit,
we sincerely apologize for the inconvenience caused. Please be assured that we are actively investigating the issue and working diligently to resolve it at the earliest. We truly appreciate your patience and understanding. Thank you for bringing this to our