Roven D'souza

@shoppersstop SB_1091380

@Rovendsouza assist you accordingly. Regards, Team Shoppers Stop

@delhivery worst experience ever. Every order that gets dispatched through u guys is always delayed. Parcel picked up on 20 was supposed to be delivered today and then suddenly to no surprise there's network congestion and delay in delivery.@shoppersstop don't use these guys

@CASIOJapan @CasioIndia @Casio_USA @CASIOedu can u please help me with the make n model of this watch. And is it available for purchase..??

@nykaafashion NYK-32141467-0697511, return was requested but since delivery guy has incorrect tag the return was being rejected. Please look into the emails I have shared for this.

@Rovendsouza Hey, we regret to hear this, we'd like to know what went wrong and help you with it. Please DM us with your order number so that we can have this addressed.

@nykaafashion @AdwaitaNayar been more than a week trying to return a pant but since the delivery guy didn't have the correct brand tag given to him my return is delayed. Trying to get help by sending pant with tag piks but there's no help at all

@ICICIBank_Care @ICICIBank Still no call from ur team. The least u can do is send me a temp password on my registered email

@Rovendsouza @ICICIBank Hi, we are concerned to know that you had to face this. We will connect with you at the earliest to help resolve your concern. Regards, Team ICICI Bank

@ICICIBank @ICICIBank_Care ur ivr just doesnt understand nor it lets me connect to agent. Having issues in accessing my NB N wanted 2 check if u guys can send me a PW. But this dumb bot doesn't understand. I say I want a net banking password it says do u want to set up DC pin

@fireboltt__ unable to connect my watch to my phone since 15 days and no help being received. Have also shared an email in this regards but no help on that too..!!

@fireboltt__ trying to reach you guys over email and through playstore reviews but no luck. Been about 20 days unable to pair my watch with my phone. It doesn't accept my password nor does it send me code for password reset. Disappointed

@MyntraSupport I guess 6 * 9am to 9pm have passed n u guys haven't had d courtesy to call even once.

@Rovendsouza However, our calling window is from 9.00 am to 9:00 pm. -MR (2/2)

@MyntraSupport @myntra @consumercourtin it's been 6 days team myntra is supposed to call me for a complaint raised over incorrect product material but I guess my tra is too care less

@MyntraSupport Shared on DM

@Rovendsouza In order to retrieve your account please share your registered email address/contact number & the 21-digit order number via Twitter DM so that we can swiftly action on your concern. -WS (2/2)

@myntra @MyntraSupport ur chat support is too dumb. I'm trying to explain a problem about material being sold as cotton on the app but in reality it is polyester. N also without my consent product exchange request is raised by ur team and that too for a wrong size

@AmazonHelp Looks like d social media team is also of no help like the other reps. U guys are a disgrace to customer experience centres..

@Rovendsouza As you've reported the issue to our Social Media team, kindly wait for given timeline for our team to investigate the issue. -Praveen

@amazonIN surprising ur reps decide wich query can b transferred 2 a supervisor n which cant.Order was 2 b delivered by 12pm n its 4 n rep Bhawani feels its not a matter 2 handover 2 a supervisor. Is this Amazon customer service for real..??she cooly says it will come by 10 pm

@AmazonHelp My order was supposed to come today by 12 Nd now their saying to wait for more 24 hours..?? Is this for real..???

@Rovendsouza We get your concern. Kindly help us with the exact information shared by our Social Media team over chat? -Praveen

@AmazonHelp Ur rep Venkatesh was of no good at all. When asked for a call back from d team or a.supervisor again there was a denial and chat disconnection. Does Amazon only train their staff for denials and disconnections..?? Where is d customer service in all of this..??

@Rovendsouza As requested, kindly reach out to us via DM through the link shared earlier for further assistance. -Jerusha

@AmazonHelp I don't see a link shared re share pls

@AmazonHelp Reps name is Bhawani and she needs treatment for her ears coz she doesn't listen to what the customer has to say and disconnects d call stating ur asking for a supervisor over and over again. U guys delay a delivery and u guys cut calls also wow..

@AmazonHelp Ur rep just disconnected the call coz I was asking for a supervisor. I have a recording of it too