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@CB2 my order has now been canceled and rescheduled several days out when I could have picked it up today without having your reps cancel my order and reset the pickup date! I have now been on hold for 60 minutes waiting to speak to an escalation supervisor! So disappointed!

@CB2 you need to train your customer service staff properly to ensure they are providing customers the correct information! I reached out twice two reps provided wrong information about customer pickup at the warehouse. When my order was cancelled I had restart this process!

@synchrony your customer service agents did not provide adequate & complete information and now your adding a balance to my account that should have been removed two months ago! Yet, your trying to avoid accountability and force me to pay interest charges that should been remove

@PalmBchPrincess @AHS_Warranty Thank you! I sure will.

@simonsumf @AHS_Warranty Don’t resolve it with them. Make a formal complaint with your state’s attorney general. You can file it online.

@AHS_Warranty how long does it take to get a service order completed. It’s been almost a month since I requested service on a furnace and it is still not completed!

@AHS_Warranty a status update!!! I have made over a dozen calls to your customer service and no one has followed up on this! Your customer service department offers no type of support! It’s winter over 3 weeks with a broken furnace that’s covered under my contract! Ridiculous!!

@AHS_Warranty I submitted a request for a furnace malfunctioning on 1/6 . First you sent a contractor that wasn’t qualified to work on the appliance then a week later you send another contractor on 1/10 and to this day the furnace has not been fixed nor do you care to provide

We've decided to brighten up cold January morning with a #giveaway! We've got 2 copies of @anniezaleski's limited ed @duranduran's Rio to giveaway. RT this post by Wed 25th Jan to enter. We'll pick 2 winners at random on Thur 26th. (Open to UK & US residents only) T&Cs below 👇