@HeathrowExpress HELLO!! Why is the driver telling us NOTHING???
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Daniel Cooper
2.7K posts
Daniel Cooper
@sirdanielcooper
Eater of food. Blue Man. Part time cowboy Music and general prancing around on stage!
Everywhere Katılım Mayıs 2009
452 Takip Edilen500 Takipçiler
@HeathrowExpress WHAT THE F*CK IS GOING ON??
Zero updates. Just sitting here outside southall.
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@HeathrowExpress Our train is stuck outside southall station. Been standing still for 20 minutes. 1 announcement saying it would be fixed in 3-5 minutes.
NOT ENOUGH COMMUNICATION!!!
What is happening??
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@British_Airways @jessieisarobot @British_Airways I think your customer service team should be embarrassed and appalled. We are also experiencing higher than normal work loads on account of being humans with jobs at Christmas. But we still get our jobs done. You need to respond. It has been 3 weeks. #bafail
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@British_Airways @jessieisarobot Hi sue. Thank you. I am afraid we also have a high volume of things to do as the first 2 days were ruined due to British airways negligently serving food which made my girlfriend very unwell. I simply do not believe that human cannot contact us today
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No response from @British_Airways regarding poisoning of my girlfriend on our flight to LHR this week. We have tried calling and messaging but NOTHING. First 2 days in Britain ruined - BA served meal with wheat in it despite us specifically ordering gluten free. Any thoughts BA?
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@British_Airways David B. Still no response. You and your colleagues are not doing their job. We have done everything that is asked of us. Please respond or connect us directly with somebody who can help us. BA caused a passenger to become very ill due to neglegence. We need to speak to a human
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@sirdanielcooper Hi Daniel, I am really sorry to hear of your girlfriend's experience and I can only apologise here. However, in order for this to be dealt with further you need to contact our Customer Relations team with your concerns. Use the following link: ba.com/complaints David B
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@British_Airways @jessieisarobot @British_Airways I’m starting to believe that no humans work for BA and those that do, have no idea what they are doing. WE USED THE COMPLAINT PORTAL - NOBODY HAS RESPONDED. Somebody at your company take responsibility and call us as we requested. This is DISGUSTING.
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@jessieisarobot We're sorry to hear this, Jessie. Please reach out via our complaints team here, ba.com/complaints. We hope you're feeling better now. Ste
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Hey @British_Airways, plz check your sadly inadequate customer service portal. You fed me wheat in my “gluten-free” marked meal and ruined two days of our vacation. We’ve tried calling and messaging you multiple times. #glutenfree #glutenfreefail #britishairways
Daniel Cooper@sirdanielcooper
No response from @British_Airways regarding poisoning of my girlfriend on our flight to LHR this week. We have tried calling and messaging but NOTHING. First 2 days in Britain ruined - BA served meal with wheat in it despite us specifically ordering gluten free. Any thoughts BA?
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@British_Airways David. Please tell me when they will contact us? This delay is inexcusable
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@sirdanielcooper We can only apologise but our Customer Relations team will respond to you as soon as they can. As long as you have a case reference they will get back to you. David B
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We know it's been a frustrating morning for many of you.
Same here, TBH.
Here's what we've learned about the cell phone notifications many of you have been receiving related to the Blue Alerts we issued yesterday, and what we'll do next.
tbinewsroom.com/2022/06/29/we-…
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@msloobylou Every frame of that film is a masterpiece on its own. 🙌🏻
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@LA_Hammers I think I might be there today representing @Nash_Hammers 🙌🏻
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It's good to be home! First league match in front of the home fans after a massive away win. Be sure to bring your hunger and thirst and join us for a lunchtime match against the Foxes at Market Tavern as we aim for back-to-back wins. Points...Pints...IRONS! #COYI
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We are working on some technical issues. In the meantime, we are asking those trying to sign up for Phase 1C to use the following link:
redcap.health.nashville.gov/redcap/surveys…
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@Stash Seem like I’m not the only one who can’t get in to manage their money. What is going on? This is unacceptable!
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@AmericanAir at gate waiting for delayed flight AA3139. ZERO information from gate agent. Nothing. I went to ask and they said they had no idea where our plane is. Pretty frustrating. #americanairlines #badservice #flightdelay
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@Delta Was disappointed to see the check in agent who then was the gate agent for my flight not wearing her mask correctly. She was one of the only people I saw in the whole airport at BNA, passengers included, who were not wearing their mask fully.
#WearAMask
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It’s the next episode of #Broadchurch on @ITV at 9pm tonight. I got my Mum a part in it. Can’t remember whether it’s this episode or not but watching these gorgeous national treasures share a screen together is electric! One won an Oscar and the other went back to work at Asda!
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@British_Airways please help my parents get home. They are pensioners and at risk and your customer service is putting them in jeopardy. You have a duty of care, please fulfil it. #ba #britishairways #bafail
Alan Cooper@AlzCooper
@British_Airways onhold for hours, finally spoke to someone, gave details, got cut off. Won’t allow us to manage booking online. In Australia, need to get back to UK ASAP #PleaseHelp
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