Sivakumar Palaniappan (Leadership)
3.9K posts

Sivakumar Palaniappan (Leadership)
@sivaspeaks2
Speaker | Trainer | Coach - helping you find your voice & lead with heart and leave a legacy. Once terrified of stages, now I own them.
Follow Me To Learn and Grow Katılım Nisan 2009
944 Takip Edilen1.5K Takipçiler

Mahatma Gandhi is still living in this country.
Anjali Kumari@AnjaliKumari009
वाह चाचा! आपके अनुभव के आगे तो बड़े-बड़े ज्ञानी भी फेल हैं।
English

@narendramodi Sir you an inspiration and role model. Please make a rule that every tree from now on must only be planted with Green Carpet layed around.
Narendra Modi@narendramodi
विश्व पर्यावरण दिवस पर सूरत में 'एक पेड़ मां के नाम' अभियान के तहत वृक्षारोपण का सौभाग्य मिला। आइए, हम सब मिलकर प्रकृति को हरा-भरा बनाने और आने वाली पीढ़ियों के लिए इसके संरक्षण का संकल्प दोहराएं।
English

@cromaretail When you are not even honoring the AMC Contract - it's your fault. You can't escape by saying "refund window is already expired". I will continue writing about @cromaretail and your customer experience standards.
English

@sivaspeaks2 However, your maintenance plan remains active, and you may continue to avail the services covered under the plan terms and conditions. Hence, we are closing the service request from our end. Feel free to reach out again for future assistance. - Rits (2/2)
English

@cromaretail @consumerforum_ Congratulations CROMA Zip Service Team. It's 7 Days today after I first registered for my AC Repair. The AC is still not working. Thank you also for helping us learn to sleep without AC and it's a week now. We are slowly getting used to it now. Great.
English

@cromaretail If your team's 1st contact after raising a request or a complaint is after 7 days, how do you expect me to continue to avail the services...? Don't close the ticket.
English

@cromaretail @cromaretail I will bear with you a little longer as you work on this. It's only 13 days now. Will wait until you share the updates.
Please remove Quick Resolution from your ZipCare Website immediately.

English

@sivaspeaks2 We acknowledge your concern, Sivakumar, and understand its importance. Please bear with us a little longer as we work on this, and updates will be shared at the earliest. - Mahi
English

@sivaspeaks2 Our team is actively engaged in reviewing your concern, Sivakumar. We're following up on its progress and ensuring it remains on priority. - Manz
English

@cromaretail I am reaching out to this gentleman if he can be of any help for me.
linkedin.com/in/piush-kotha…
English

@sivaspeaks2 Thank you for your patience, Sivakumar. The matter remains under active follow-up with the concerned team, and we'll continue to keep you informed on any updates.
English

@cromaretail @cromaretail have you got any updates...?
English

@cromaretail Please continue.....follow up. Let me know when did you update me the last..? Did any one from Croma or Zip Care called my number...? or reached out to me..? Give me details. I've asked your team to cancel my AMC and Refund the amount paid. No response yet.
English

@cromaretail Please keep me posted and i will wait... Even if it takes months together. @consumerforum_
English

@sivaspeaks2 Your concern remains under active review with the relevant team, Sivakumar. We appreciate you staying engaged and will keep you posted on the progress. - Meghs
English

@cromaretail I am tired now. I admire your share way of making a customer give up after multiple attempts to ask for support. As you will only give standard copy and paste replies. I am not going to give up. @consumerforum_
English

@sivaspeaks2 We understand your concern and are actively coordinating with the relevant team regarding this matter, Sivakumar. Please allow us some time while we work on the resolution and get back to you with an update at the earliest. - Anu
English

@cromaretail @cromaretail what should do now..? My AC is still not working. What experience do you want me to tell you..?

English

@sivaspeaks2 We understand why you're seeking support here, Sivakumar. We’ve taken this up with our team for a closer review and they’re checking it further. We’re here to help and will keep you informed on the progress. - Sama
English

@cromaretail How long will your team do a closer review? What are they checking? Don't you have a someone from CROMA - ZIP CARE based in Chennai who can call me or visit me to know the real issue..? You keep sending the standard reply here on Twitter all these days. Who is responsible?
English

One of the biggest regrets in life is not what we did.
It's what we kept postponing.
The conversation, the dream, the trip, the change, the life we wanted to live.
𝗝𝗼𝗶𝗻 𝗠𝗲 => lifefluence.co
#TheUnlivedLife #Thinkfluence #LifeLessons #PersonalGrowth #LiveFully

English

@cromaretail It's 8 days now and my AC is not working. I've asked you to cancel my ZIP CARE AMC - Contract.
English

@sivaspeaks2 We sincerely apologise for the trouble caused and understand your concern, Sivakumar. Your case has been escalated to the concerned team on priority, and it is being looked into. We will share an update with you soon. Thank you for your patience. - Anu
English

@cromaretail Anu, I am still waiting for your update. When will the team look this on priority...? How many escalated cases do you have at present...? How long or how many days it takes for your team to update me.
English


