Sunil Kappal

1.9K posts

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Sunil Kappal

Sunil Kappal

@skappal

Seasoned #DataScience, #DataMining, #LeanSixSigma #speaker #Analytics #Consultant with over 2 decades of industry exp.

New Delhi, India Katılım Mart 2011
1.5K Takip Edilen988 Takipçiler
Sunil Kappal
Sunil Kappal@skappal·
@Flipkart @flipkartsupport really sorry to say but your support sucks! Received a product which is not as promised with 7 day return policy and today is day 1 and your team is saying that they will not take the product back, pathetic 😡
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Bishop
Bishop@loc5611·
@DesiKing_ yea but they sink and they aren't strong no matter how much they lift.
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia Being such a big electronics company it's taking you weeks to procure a spare part what a shame @LGIndia pathetic. Your support actions have been totally opposite of your brand quote.
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LG India
LG India@LGIndia·
@skappal Hi! Our service team is aware of the issue and is actively working on it. We hope to have a solution for you soon!
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia have some shame my issue isn't getting resolved from the last one week, and over here you are routing about your products and services. Talk to your escalation team and see what they are doing sitting on the escalation. #shameless
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia Such a shame @LGIndia I have been complaining about the issue with my LG Gram Laptop and what I hear is our team is working, WORKING ON WHAT??? I need this fault laptop to be replaced it's just been a year with this product #Shame
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia Are you for real? You guys are just giving me these canned responses everyday and nothing has been done. This is beyond pathetic and I am making a timeline of this issue and will pursue this in consumer court @LGIndia @jagograhakjago
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LG India
LG India@LGIndia·
@skappal Hi, apologies for the inconvenience. We understand you're waiting for an update. Please rest assured, we are addressing your concern, and one of our specialists will be in touch with you shortly. Thank you for your patience.
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia It's been less than a year since I bought the LG Gram Laptop and its keyboard has already given up and your service team doesn't have the spare parts, no one is helping are you guys running a joke factory #shamless , @jagograhakjago take cognizance of this please.
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LG India
LG India@LGIndia·
@skappal Hi! Our service team is aware of the issue and is actively working on it. We hope to have a solution for you soon!
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia I have been hearing this for the past 3 days but no action only LIP SERVICE I need someone to contact me and tell me the timeline for this issue to be resolved or get the faulty laptop replaced with a new one, this is impacting my work. NOT ACCEPTABLE AT ALL
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia @jagograhakjago please take cognizance of this issue Inhave been following up with @LGIndia to no avail. Having spend 1 lac on this product which has gone bad in <1 yr.
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia Just received a message that the issue has been escalated that's it, haven't heard from your team not even a call updating me with the status. This is so sad after spending so much money on your product this is what I am getting in return, Pathetic 😡
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia What are we doing having heard anything, Inhave been told that you guys don't have any spare parts, quite sad. Your after sales support is pathetic. I am not ready to wait for 10 days not at all.
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LG India
LG India@LGIndia·
@skappal Hi! We understand your concern and thank you for sharing the details. Our team is implementing several initiatives to assist you in every possible way. We’ll connect with you shortly.
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Sunil Kappal
Sunil Kappal@skappal·
@LGIndia Have shared the details via DM can I get a resolution on priority, this is affecting my work.
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LG India
LG India@LGIndia·
@skappal Hi, we're truly sorry to hear about your experience. We'd like to look into this for you. Could you please share your contact number or complaint number with us via DM, so we can assist you further? Thank you.
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Sunil Kappal
Sunil Kappal@skappal·
@Martyupnorth_2 @Netflix_CA Hey Martyup...whatever 🙄 your views doesn't align well with your bio "Live and Let live" ironically this line itself was said by a third world country sage "Lord Mahavira" & John Ray in 1678 introduced this to the first world country folks like yourself. GOD SPEED 🤣🤣🤣
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Martyupnorth®- Unacceptable Fact Checker
Dear @Netflix_CA and other service providers & vendors, You already know everything about me from all my personal information that you keep collecting. Let me repeat some of it. I'm a middle aged white guy from Alberta, who like war movies, science fiction, and real crime documentaries. Stop sending me shit like this. I don't give a fuck about a festival celebrated by 3rd world immigrants invading my country.
Martyupnorth®- Unacceptable Fact Checker tweet media
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Sunil Kappal
Sunil Kappal@skappal·
@MyntraSupport I am utterly disgusted following up with your staff Abhay, Bharat, Sarabjeet and your Manager Abhinav nothing has been done about the issue and your delivery partner the main culprit who claims that the delivery was done hasn't been contacted yet. But you have a call rec.
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Myntra Support
Myntra Support@MyntraSupport·
Dear Sunil! Despite our continuous effort to provide a hassle-free experience, an instance like this is not what we had in store for you. To retrieve your account, please share your registered email address/contact number & the order number via DM so we can swiftly act on your concern. -AS
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Sunil Kappal
Sunil Kappal@skappal·
@myntra @MyntraSupport What an experience, you guys should be ashamed of your delivery partners. This guy handed over the article in my absence to a random guy in my building, forgot the name to whom he handed and now the article is marked as delivered, bloody bafoons!
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Sunil Kappal
Sunil Kappal@skappal·
@LRagoczy @RepMTG @LRagoczy may God Bless You and lead you towards sanity, today's keywords for you; Retrospect and Introspect. Long live humanity!
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