SM Ticketmaster Philippines

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Secure your tickets on these dates: Artist Presale : June 22, 10AM – June 23, 10AM 📷 Sign up at 5sos.com/pages/signup General Onsale: June 23, 12PM 📷Via ticketmaster.ph Visit livenation.ph for more info. #5SOSinManila

Just Announced! 📢 Looks like 5SOS made us their No. 1 Obsession because they are coming back for Day 3! 🤩 5SOS: EVERYONE’S A STAR! WORLD TOUR 📅November 11 & 12, 2026 📅November 29, 2026 (NEW DATE ADDED) 📍SM Mall of Asia Arena

@may_anog To help get this escalated for you, please send your request through our online support page using this link bit.ly/4uhk3eA

@SMTicketmaster Although the tickets were secured by our friend, still, the money used to pay for those tickets are me and my other friend's hard-earned money. This matter has been stressing us a lot lately and it is so frustrating. Hoping for your prompt response.

Can you please clarify @SMTicketmaster. It is clearly stated on the post which you had replied na "one ticket" and you responded that he/she can accomoany his/her cousin during the ticket verification. And yet, you are replying on others that if the ticket was a gift, +

@may_anog To help get this escalated for you, please send your request through our online support page using this link bit.ly/4uhk3eA

@SMTicketmaster but how can we be sure that me and my friend will be able to watch the show since we are not the original purchaser. We understand that the goal of the policy is to lessen scalpers but please also be considerate on other matter like this. +

@Kauce0 To help get this escalated for you, please send your request through our online support page using this link bit.ly/4uhk3eA

@SMTicketmaster @unmyeongzzz @jkbestmaknae @SMTicketmaster what if the tix is under my name but its for another day, my tix is day 1 and i gifted a day 2 ticket to a friend, only 1 ticket for day2. Can i just accompany my friend in verification even if i dont have tickets for that day?

@SMTicketmaster @ronalennn Hi, i only purchase one ticket as a gift for my cousin but it is Day 1 while my ticket is for Day 2, can i accompany here in the verification of ticket?

@raeiyanuh To help get this escalated for you, please send your request through our online support page using this link bit.ly/4uhk3eA

Hi armys we secured d1 and d2 but my friend who owns the account can only attend d1. Can she accompany us for ticket verification without watching the concert? @SMTicketmaster #BTS_ARIRANG

@thv_hisBitch Hi👋🏼 If you've been gifted tickets from a friend or family member, you'll need to enter the event with them as they're the original ticket purchaser. When entering the event, the original ticket purchaser will need to present the tickets from their Ticketmaster Account. -EE

@SMTicketmaster Is the ticket owner/account holder required to personally attend the concert with their companion, or is it allowed for the companion to enter the venue without the account holder, provided that the account holder is present during ticket verification?

For real-time updates on the ‘BTS WORLD TOUR ‘ARIRANG’’, GENERAL SALE in Bulacan, follow this thread ✨✨ blog.ticketmaster.ph/music/live-upd…

@GuevarraAnj Hello👋🏼 No. If you've been gifted tickets from a friend or family member, you'll need to enter the event with them as they're the original ticket purchaser. When entering the event, the original ticket purchaser will need to present the tickets from their Ticketmaster Account.

@SMTicketmaster @ronalennn hi @SMTicketmaster Can my husband tranfer his ticket to my acct? for BTS ARRIRANG IN BULACAN

Hello po! Please clarify. My cousin got to secure one (1) Bleachers 2 ticket for me under her account and name but she won’t be watching the concert. I would like to ask what to do with this situation. @SMTicketmaster @livenationph

@lookgiggly If you've been gifted tickets from a friend or family member, you'll need to enter the event with them as they're the original ticket purchaser. When entering the event, the original ticket purchaser will need to present the tickets from their Ticketmaster Account. -EE

@SMTicketmaster if the owner of the account where in the ticket was bought cannot go anymore, what about the other ticket that was also bought using the same account, can she still come and verify with me even if she won’t go inside the venue?

@GuevarraAnj Hello👋🏼 If you've been gifted tickets from a friend or family member, you'll need to enter the event with them as they're the original ticket purchaser. When entering the event, the original ticket purchaser will need to present the tickets from their Ticketmaster Account. -EE

@SMTicketmaster Help me im worried. My husband secured the ticket (1tix) Under his name/acct Now para tlga sakin kse ako ung manonood hinelp nya ako maka secure ng tix Ok lng ba na ihatid nya ako sa venue he will present the ID and the ticket. Bale ako lng ung manonood.

@charmcharm05 Hello, please check your DMs. -EE

@SMTicketmaster My friend secured 1 ticket and it is a gift to me. Account niya kasi yung swinerte sa pila. Kaya nasa account and name niya yung nag-iisang ticket. Okay lang na sasamahan niya ako sa verification upon-entry? Ako yung gagamit ng ticket. Hindi siya manonood.

@kimseokshaine If you've been gifted tickets from a friend or family member, you'll need to enter the event with them as they're the original ticket purchaser. When entering the event, the original ticket purchaser will need to present the tickets from their Ticketmaster Account. -EE

@kittenminagus @SMTicketmaster @livenationph 2 tickets po binili ko, for me and my sis. No need na po ba mag transfer ng isang ticket sa sister ko since kami naman dalawa papasok ng sabay at para sa amin naman talaga yung dalawang tix pero under po ng account ko?

📣 @SMTicketmaster @livenationph Inquiry Regarding Ticket Ownership Verification and Anti-Scalping Measures #BTS_ARİRANG_BULACAN #BTS_ARİRANG #BTS

@laozian5 Hi, please check your DMs. -EE

@SMTicketmaster Is it ok to not put my second name?But i already purchased a ticket wouldn't that be a problem since its named-based snd they might block me since i forgot to put my second name but i put my First and Last Name

@rainforestment Hi👋🏼 If you have purchased tickets in different categories under the same account, please approach one of the Helpdesks at the venue on the day of the show and our team will assist you with entry. -EE

@SMTicketmaster I bought 2 VIP & 2 Standing tickets for BTS under my account within the limits.I’ll enter early via VIP Soundcheck,but my friends have the Standing tickets and will enter later via the regular gate. Will they face any issues entering without me even if I'm indide?

@headwatersgwy HI there! If you've been gifted tickets from a friend or family member, you'll need to enter the event with them as they're the original ticket purchaser. Screenshots or screen recordings of tickets will not be granted entry into the event.

Hello, @SMTicketmaster! My cousin was able to secure a ticket for me and gave the ticket as an early birthday gift (this is for D1). She purchased the ticket on her account, she will also be going but for D2 only. Can she accompany me upon entry for verification of the tix?🥹

@unmyeongzzz @jkbestmaknae When entering the event, the original ticket purchaser will need to present the tickets from their Ticketmaster Account. They can be found under My Account.

@SMTicketmaster @jkbestmaknae hi is it okay if the ticket of my cousin who purchased on weverse presale be transferred to another person?? or do they really need to be present on the concert day?

This sale is now closed. There are currently no tickets available.

Tickets are very limited with few options remaining and will likely sell out before everyone reaches the sale.

@Koelle_07 We don't have any information about additional ticket releases at this time. Please keep an eye on our official channels and the event page for any updates. -EE

@SMTicketmaster may ilalabas pa ba kayo o wala na huhuh

@allforbriar Fans may purchase a maximum of two (2) tickets per account per onsale - a maximum of six (6) tickets per show.

@SMTicketmaster hello! what if i bought day 1 tickets yesterday for floor b, and i'm planning to buy more tickets today for the same day and same tier? will that be a problem? we're still short on tickets for the rest of our family.