Solvvy from Zoom

🎉 Meet Zoom Virtual Agent, the next evolution of Solvvy. Be sure to follow @Zoom to stay up to date! ⬇️

Reminder: follow us @Zoom to keep up with all things Virtual Agent! 🎉

What do customers want from support? And what are they actually experiencing? Join us for a @Zoom fireside chat on the state of CX and the steps businesses can take to improve the customer experience🔥 Wed, 1/25 @ 4pm ET / 1pm PT Save your seat👇 success.zoom.us/webinar/regist…

How can you empower your customer support agents to do their best work? Follow these tips from expert @toister, and you'll be well on your way to meeting your new year's #CX goals. blog.zoom.us/empower-custom… #Zoom #customersupport #customerservice

As we approach the end of the year, we're sending you a big heartfelt thank you for your support. We're excited for all the great things that are coming in the new year. Warm wishes from our team!✨

Are you tracking the right #CX metrics? Learn the 11 key #customersupport metrics you should be tracking to make a real impact on everything from operations to growth.🔑📈 solvvy.com/blog/customer-…

Not all chatbots are created equal. Learn why real AI makes all the difference. solvvy.com/blog/what-is-a… #CX #AI #CXtransformation #CXstrategy #CustomerService #CustomerSupport #ConversationalAI

As we approach Black Friday and the busy holiday season, we're proud to be helping so many companies handle spikes in their ticket volume without stress or additional resources😎 Thank you to all our amazing customers for trusting us during this important time of of year!🖤

@jamal_wheat Thanks for letting us know there was a problem. We'll look into the issue!

@tweetsbybaker @Zoom Thanks @tweetsbybaker! We're glad you're as excited as we are about Zoom Virtual Agent!

Zoom Virtual Agent has entered the chat! 🤖 Say hello to our new conversational AI and chatbot solution, bringing the best of @solvvyinc and Zoom together. #Zoomtopia zm.me/3FUzJyI

We sincerely hope you're joining us at #Zoomtopia next week! See you there 😎

Where can you find: 😎 60+ thought-provoking sessions 💡 70+ inspiring speakers 🤩 Special guests Timbaland, Nelly, Yola, and Lawrence the Band? Zoom's annual #Zoomtopia event! Join us online or in-person in San Jose, CA. Register now: bit.ly/3Tvdm6C

Artificial intelligence pop quiz 🤔 Do you know the differences between: ✅ NLP ✅ NLU ✅ NLG Get all the answers in this overview of how AI chatbots really work: solvvy.com/blog/artificia… #ai #artificialintelligence #nlp #chatbot

Watch how SeatGeek helped their support agents move from answering repetitive customer questions to working on more meaningful projects to elevate their careers. 💪 bit.ly/3DRTwOl #CX #CustomerSupport #CustomerService #AI

There's still time to join us for tomorrow's webinar at 2pm ET! Learn how to help support agents become obsessed with great customer service with best-selling author @toister. Save your seat: bit.ly/3CLc5TG #CX #CustomerSupport #CustomerSuccess #Leadership

Want to help your #support agents become obsessed with great customer service? Join best-selling author @toister on Wednesday September 28, 2pm ET, for an "ask me anything" live event. Learn how to empower agents to deliver great support🏆 Save your seat: bit.ly/3UtpFBD

Your customers expect answers. ✅ During an unexpected ticket spike ✅ At midnight in the time zone where your support team works ✅ On every channel Learn how Solvvy can help you deliver fast, personalized support that makes customers happy. 😀 bit.ly/3LGBmRH

Why should you empower your customer support agents? Find out during a live webinar and AMA with support expert @toister. Join us on September 28 at 11am PT / 2pm EST Reserve your seat now: bit.ly/3CLc5TG #CX #CustomerSupport #CustomerService #CXsolutions

@Cust_Contact @Hyken @Totango Thanks for adding us to the list! Happy to be in such good company 😀

Let’s celebrate the best #cctr articles of the week! Three Simple Ways to Get Customers to Trust You by @Hyken | B2B Customer Journey Touchpoints CS Teams Need To Plan For by @Totango | Innovations in AI Customer Service by @solvvyinc customercontactcentral.com/edition/weekly…