Stephen Phayre
3.4K posts

Stephen Phayre
@srphayre
Father, husband, news junkie, sunrise/sunset lover, tech geek, am photog.
Kitsap, WA Katılım Mart 2009
1.3K Takip Edilen332 Takipçiler

I've been a #Starbucks #rewards Gold tier for 15 years. This morning I found out that, due to the new "updated program", I've been reset to Green. It really feels like kick in the teeth after diligently choosing Starbucks over any other available coffee shop across the world. I'm assuming some hot-shot (or AI prompt) thought it was time to shake it up. This is so illustrative of the total disconnect that corporations have from the actual purpose of a loyalty program. I guess we're free to meet new people now @Starbucks. I feel free to explore new horizons now. Thanks for the 15 year relationship Starbucks. It was fun.


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Seen on Lombard Street earlier today! #seattle #Seahawks #SuperBowl #SuperBowlLX #sanfrancisco #gocart #12thMan @Seahawks
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Hey @seandetore I had a grin on my face with the "On the Wings of Love" bump music on this week's @TomDouglasCo Hot Stove Radio. Somehow I thought the next segment was about chicken wings. Was a bit disappointed that it was a Valentines Day menu hahahah @KIRONewsradio #hotstovesociety
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Hey @turbotax - login says my account can't be found, and create an account says my email address is already taken. Phone support (and their supervisor) isn't clear how to fix it. Do you have a technical/online login support team? @Intuit #taxes2025 #supportblackhole

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@Trailways My son booked a bus from Pullman, WA to Spokane for next week and bought Trip Protection. His flight was changed but he's being told that he is not eligible for a refund or any assistance changing his bus to an earlier day. Help?
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@thestoryofstyle @AerLingus Your story sounds familiar to many! Frankly I'm amazed that you hot through to a like agent through any of the avenues as I have been unable for the past few days, trying multiple times per day.
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@AerLingus Of the probably 12 @AerLingus people I talked (phone, in person, X, whatsapp) to not one said I had to fill this out / where to send this once completed. After explaining this the 6 am lady said to email 104@aerlingus.com with the form.
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I came back to ireland from london on July 8, 2025. Since then I have been without my luggage and have been wearing the same outfit. I am leaving Ireland today. I woke up crying because @AerLingus has not been clear in what I need to do to get my bag / where my bag is.
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For the last 3 days I've tried every avenue to contact a real person at @AerLingus. Every engagement, regardless of time, has resulted in 'no agents currently available'. I just need a simple question answered that the support site is totally unusable for. @rtenews @RTERadio1 #customerservicefail #travel #covid

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I know I heard a story a couple of days ago on @RTERadio1 about a writer who had been trying to get a hold of someone via the @AerLingus support system but was getting the same issue I'm having. Apparently there isn't an actual human available to speak to. @rtenews @RTELateLateShow @RTE_PrimeTime @rte
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Hey @AerLingus your virtual assistant sucks in every platform. Its noon on a Thursday, why would that be a time that there are "no agents available"? I'm just looking for something really simple (are there restrictions to flying if you have a positive COVID test).
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@Wandering_Dazed @AerLingus Yup - totally useless. I guess it means that @AerLingus doesn't have a policy anymore :shrug: Funny thing is, I got a few responses from scam accounts looking to help me. At least they responded...
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@Wandering_Dazed @AerLingus Yeah - they all use "Erin" who is apparently completely unable to provide any valuable information and suggests reaching out to the support page, which points back to the virtual assistant which says there are no agents available...
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@srphayre @AerLingus Have you tried chatting directly via X or WhatsApp etc? aerlingus.com/support/custom…
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