steph croft

@GWRHelp please can you advise why this is showing as planned to be late from Nailsea and not stopping at wsm?

@GWRHelp has this really departed now? 4 minutes ago it said it had departed 6 min late 🤔

@GWRHelp what's happening to trains around Bath? Were no delays 5 min ago now everything is showing delayed?!

@SomersetCCC what a great day 😍 #youaresomerset

@GWRHelp It says ANY PERMITTED. please confirm I can't get a train that doesn't stop at Nailsea, but goes on Taunton to Bristol line and change at Bristol to come back to Nailsea. I would normally get Cardiff service but you've cancelled the next 2

@steph_croft If your ticket says valid via any route you should be able to take the CrossCountry train - John

@GWRHelp next two trains from Taunton to Cardiff cancelled, surely both can't be due to broken down trains?! What is my alternative, can I get cross country to Bristol and change there?

@GWRHelp I'm on an open and return! Why should I have to wait til 18.10 Taunton to Cardiff? Why can't I get cross country train and get alternative local service from Bristol back to Nailsea? Also what is cause of the breakdown?

Hi there, sorry to hear that. If your train is cancelled, then you can use your current ticket on the two trains directly before or two trains directly after your booked time without amending it. If the two services immediately before or after your original train are peak services or less flexible, you can still travel with your original ticket - John

@GWRHelp Thank you for the info 😊

@steph_croft Hi Steph, I'm sorry to hear this. If you have a reservation and can't sit down, compensation is available here: railhelp.co.uk/gwr/make-a-com…. Please include photos of your ticket and reservation, as well as details of which stations you had to stand between - Gordon

@GWRHelp 19.30 London Paddington to Nailsea, no seat reservations active despite being correct config & waiting in London for 20 minutes b4 departure. Currently myself & 2 companions are standing despite having booked seats. What is reason for this and what is our compensation?

@Tesco if you're going to put long life milk on offer, at least have courtesy to restock it 😡

@GWRHelp The congestion of nothing running?! Excellent, well I guess that's my train fare back

@steph_croft Hi there, this service has been delayed by congestion unfortunately - John

@GWRHelp are you able to advise why train hasn't left Temple meads as yet, it's been showing as at Bristol for at least 10 minutes? Thank you

@SomersetCCC Anyone considered this could womens team?!

🇦🇺 The flight is booked. A new arrival is incoming. Friday, 12:30pm. #YouAreSomerset

@GWRHelp any news on why 11.48 Nailsea to Paddington is stopped at Bristol? No information coming from train crew 🙄. Thanks

@GWRHelp Apparently we were waiting for a driver, this info received once a passenger went and asked 😒, really doesn't take much to give an update

@steph_croft Hi there, sorry to hear that. There is no reason showing on our system I'm afraid - John

@GWRHelp on basis no crew on the train are giving updates, can you advise why 22.00 Temple Meads to Exeter isn't moving?!

@SomersetCCC Thank you, and thank for the tannoy announcement

@steph_croft There is a health and safety concern about the wind yes

@SomersetCCC, if the adverse weather is the wind rather than the showers please can us poor supporters be told, it has only been a few brief showers in last couple of hours.

@SomersetCCC T20 full day 😍🏏👏🍾

CHAMPIONS THREAD 🏆🧵 Share your photos & videos of where you were watching last night's triumph! 🏏 We'll go first ⤵️ #FinalsDay #WeAreSomerset

@GWRHelp please can you advise what delay is? Just arrived at Nailsea and Backwell Station ready for train to Taunton 😢