Stephanie Hurst

@sainsburys Hello! I managed to get a click & collect slot for last Thursday. Although the website says my store has slots for this week, they are all listed as unavailable. Am I being blocked off as I’ve already had a slot in the last 7 days, or should I keep trying? Thanks 😊

@Skyscanner Hi! I’ve had some flights cancelled and would like a straight forward refund. I’ve been trying to get hold of you for days, this is how long I’ve been on hold to you today so far. Is this normal?! I know you must be busy but this does seem a bit extreme...

@GWRHelp Is there an update on this please? I’m due to travel from Swindon to Bath tomorrow and not sure if I’ll get stuck - thanks

So impressed with @SilkFred customer service. Sorted my issue pretty much instantly and were completely lovely 👏🏻👏🏻👏🏻

@SilkFred Thank you for your help 🙂

@stephh57 Thanks Stephanie, I have just sent you an email and I am urgently looking into this for you- Helen x

@SilkFred Hey. I ordered a dress earlier this week and the delivery time was 3 business days. No dress, no sign of dress and apparently ‘waiting to be dispatched’ still. I need it for an event and can’t wait much longer! Should I/can I cancel now?

@SilkFred Yes, it’s 5120351 - thanks

@stephh57 Hey Stephanie, Have you got your order number for me please? Thanks! - Hayley x

Hey @sainsburys , we just had our shopping delivered and didn’t check the eggs before the driver left. We opened them to find this! It’s not wet inside so something must have happened before it got to us. What should we do?

@santanderukhelp Thanks for coming back to me so quickly! I will email it 🙂

@stephh57 Definitely fake, Stephanie. We'd never ask a customer to click a link to verify themselves. If you have the time, we'd appreciate if you could email your screenshot to smishing@santander.co.uk. ^TC

Hey @santanderukhelp, is this you or is it fake? Thanks 🙂

@BenHerbert77 @avsharma77 You would have had great difficulty there...I was in Bristol 😂😂

@avsharma77 Enjoy fella! You might even bump into @stephh57

Off to Bath on the 🚂 for a Daddy and Isaac day. Also the bonus of avoiding the 🏏 #boysday #familytime

@PetsatHome Hello! I have an order to collect at my local store which is in my name. Am I able to have someone else collect it for me? Thanks 🙂

Hey @lecreuset, can you help? We have your 3 ply stainless steel pans and have used the large one twice. It’s ended up like this - lots of white spots. Is this normal? Did we break it? It’s been carefully cleaned but it’s not budging. It seems the metal has discoloured? 😫

@BenHerbert77 and I have cooked many curries together but tonight we discovered @Rick_Stein chicken pickle. One of the best we’ve ever done! Nice work Rick 😉

@djstallard @BenHerbert77 @CotsWildTweets That penguin was eating my knee!

@stephh57 @BenHerbert77 Steph loving @CotsWildTweets #keeperfortheday

Thanks to @BenHerbert77 for the awesome birthday gift. I’m so excited I might burst!! 🦏🐢🐗

@daveandlucy @BenHerbert77 Best. Day. Ever!!

@stephh57 @BenHerbert77 Have a wonderful day. To say we are jealous in our house is an understatement.

@djstallard @BenHerbert77 I’ll do my best!!

@stephh57 @BenHerbert77 We’ll give you a shout later Steph, don’t forget to clean up all the pooh!! 😉 poppy is soooooooo jealous!!

14 days. 14 days I lasted and what do I hear Sheffield United playing in the background of the @SkySports coverage? Nooooo!#whamageddon

Singapore. Eye-wateringly expensive and eye-wateringly hot. Great underground signs though 🙂 @BenHerbert77