Mandy Turner

@JohnLewisRetail are you going to actually respond or just hope I go away, because I won’t

@JohnLewisRetail please respond to my DM. Not acknowledging refund requests when you have failed to deliver is theft.

I WANT MY MONEY BACK

I AM STILL WAITING.

@JohnLewisRetail And no they didn’t attempt they just didn’t turn up do you and your couriers need to get your lies straight

@JohnLewisRetail And as for your online chat being happy to inform that DHL had attempted the delivery but failed to complete it, really there is no answer to that level of ignorance

@JohnLewisRetail your customer service has really gone down hill. Your online chat was useless and your call centre just as bad. Even when escalated to a manager. Will be avoiding you in future.

@sainsburys please can you confirm as still nothing

@sainsburys have an order due 9.30 to 10.30 haven’t had the receipt through yet which is really unusual. Can I confirm it’s still coming

@Tesco Sent

@stevenagemandy Hi Mandy. Thanks for getting in touch with us today. Could you please send me your name, address and email address. Thanks Sharon - Customer care

@Tesco can you advise why I can’t order Braughing Sausages with my online order. You have started selling them again in the Stevenage store but I can’t order with my online order. Thanks

@Tesco Thanks. They have messaged now saying they are running late.

@stevenagemandy Hello there, I'm very sorry to learn of this. Can you please DM me know your full name, address and email address so I can look into this? Thanks - Andrew twitter.com/messages/compo…

@Tesco had an order due 1-2pm and hasn’t turned up. App shows as still preparing the order. Can you advise when it will be coming

@Ocado Email said i would be able to this week and not a lot of this week left now ….

@stevenagemandy Hi there, we are currently in the process of releasing our Christmas slots out in waves, keep an eye out for your email to say you are next 🙂 🎅

@Ocado had an email middle of last week saying I could book my Xmas slot this week and would be getting a message when I could book. Not had any notification as yet?

@BootsUK have just visited your Hertford branch and all the perfume testers have been removed. Is that a temporary thing or permanent?

@virginmedia @DannyMonez Its every channel for me

@DannyMonez Hello, we're aware of an issue affecting Sky Sports at the moment. Sorry for any inconvenience caused and we'll aim to resolve as soon as possible.

Anybody else’s Virgin Media just gone mad. Pixelation on every channel? Sort it @virginmedia

@edfenergy I have just received an email saying you are increasing my direct debit. I have just had to login in and put it back down again as I am still over £200 in credit and you have only just refunded me for the massive amount I was in credit. LEAVE MY DD ALONE

@Ocado DM sent. Also @ocado let me add my voice to the many telling you how awful the new website is. The trolley view is laughably bad

@stevenagemandy Hello! We are really sorry to hear that not all of your delivery addresses are showing, please could you drop us a DM so we can look into this further?

@Ocado trying to do an order and not all of my delivery addresses are available on the drop-down, the one I want to select is now saying you don’t deliver to this area yet but you have been delivering there for years.