MigrationPro

🎉 Hit 100 ⭐⭐⭐⭐⭐ reviews! Big thanks to every merchant who trusted Migrationpro to move their store to @Shopify. Built with 💚 for Shopify—rolling into #EditionsDev2025 with 100 reasons to cheer. Let’s keep growing! #Shopify #BuiltForShopify #Migrationpro

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A Shopify support agent told our customer that our app didn't migrate customers properly. Without any investigation.. The exact words to the merchant: "The migration only linked customers to Orders, but did not create Customer Profiles. Because of this, your 8,000+ customers cannot log in. This is an incomplete migration" Then encouraged them to ask for a refund: "You have every right to ask for your money back. Most app developers will offer a refund if you show them that the 'successful' migration actually broke your customer experience" The customer came to us furious. Threatening legal action. Demanding a full refund So we contacted Shopify's technical team directly and investigated together What we actually found: Customers not showing in search? Shopify's search index was out of sync. They reindexed on their end. Fixed instantly Login not working? Store was on deprecated legacy customer accounts. A store-level setting, nothing to do with migration Apostrophe in customer IDs? Shopify's own team initially suspected we were injecting it. Turns out the Customer ID is a read-only field, apps cannot set or modify it. It's auto-generated by Shopify when we send the customer payload via API. Their team confirmed: "we were incorrect on the apostrophe, it is something that happens internally" Every single customer record was there the entire time. Migrated correctly with @store_migration app! The support agent diagnosed the problem incorrectly, gave the merchant wrong steps to follow, and pointed the finger at us, all without a single check One message like this can damage an app developer's reputation, cost hours of investigation, and nearly destroy a customer relationship @ShopifyDevs we love building on Shopify and we're committed partners who already migrated 100M+ records to Shopify. But front-line support needs to verify before blaming third-party apps @tobi @harleyf

@harleyf this is what we do every day at MigrationPro — migrate stores to Shopify (Plus) from any platform, fast and clean. 50.000+ migrations and counting. Products, orders, customers, SEO redirects — all handled. If you're thinking about moving to Shopify, we can help → migrationpro.io Shopify app link: apps.shopify.com/migrationpro-s…

just got access to the new Shopify dev dashboard 🛠️ super easy to create development Plus stores for testing apps in high-scale environments. big win for us at @store_migration app (Migrationpro), better testing, better migrations for Shopify Plus stores! #migrationpro #ecommerceagency #migratetoshopify #ShopifyMigration

We’re excited to join @Shopify Editions.dev 2025 in Toronto in just one week! 🇨🇦 At Migrationpro, we help merchants, agencies, and developers move from other platforms to Shopify-fast. We can’t wait to meet other builders, partners, and product minds pushing the ecosystem forward. Built with 💚 for Shopify 💎 #Shopify #EditionsDev2025 #BuiltForShopify

just hit ⭐️ 99 five-star reviews on our @store_migration @Shopify app! +1 more and we’re rolling into @Shopify Editions.dev with 💯 built with 💚 for Shopify. next stop: 100 reviews and #BuiltForShopify goals 💎

🎉 10 yrs · 250 K stores moved. Migrationpro is now 100 % Shopify-only. Dream big, migrate fast, grow far. Check the app 👉apps.shopify.com/migrationpro-s… #Shopify #ecommerce

new look for @Shopify @store_migration app is on the way