@balfourbeatty I think your driver needs to remember he’s representing your company when having a moment of #roadrage
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Stuart
43 posts
@virginmedia @virginmedia new contract issued, still no broadband. You are utterly incompetent. Guess I can cancel my DD and use cooling off period to get out of my contract.
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@stulippe Hi Stuart, we are sorry any inconvenience, the services can take up to 72 hours to come back on. ^PDe
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@virginmedia cut off our broadband without notification even though account in credit #inbreachofcontract
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@virginmedia I assume that I’m due a refund due to old contract being terminated and the new contract will come with the first three months free of charge?
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@virginmedia Great inconvenience, we have no phone reception at the property so we have no method of communication unless we walk down the road 500yds
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@stulippe I see, we apologise for any inconvenience caused by this. Have you been provided with a timescale for the reconnection of the service?
-NL
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@virginmedia Yes, 72hrs. Received my ‘new’ pre contract documents this afternoon (We were cut off yesterday) even though I’m not requesting a new contract. It all seems absurd!
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@virginmedia Advised that they have mistakenly disconnected us and now having start again!
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@stulippe Hi Stuart, we are sorry to hear you are experiencing issues with your broadband service. Have the team advised that it has been disconnected or if a fault has been found?
-NL
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@KvanOosterom Some might say rude and worst customer service possible #duinrell
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Internationally, we the Dutch are seen to be direct and blunt.
Our checklist for travel to the Netherlands lives up to that reputation.
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Anyone got pointers for Kevin’s project management system/service search?
Kevin Quigley@quigdes
I'm looking to revamp our project management systems to cater for a fully remote team. All the PM systems appear to be aimed at either software development/marketing or corporates. Wht are people using for small teams working on LOTS of projects simultaneously?/
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@MartinSLewis can you assist the UK customers of @Duinrell who are struggling with their poor response to refunds?
Jellytots@GoldJellytots
@Duinrell Appalling service.. just been told that Duinrell are going to be keep our money and no credit note. The customer service person said we could only book between November and March & they were going to cancel the booking altogether. Disgraceful service.
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@AUNYorks @Nicola41076300 @UKECC Good afternoon, everyone. Thank you for your feedback concerning our policy. If you have booked, I would like to ask you to mail your preferred date for your holiday to info@duinrell.nl. Then we can check the options for you. Greetings, Lynn. 🐸
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@SW_Trains 06:00 from Claygate 13mins late this morning, not a good start!
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Sorry @SouthernRailUK I think the cancelled 17:11 from Sutton was @FirstCC
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